HR Operations Analyst (Temporary - 5-month Assignment)

About the role

The People Operations Analyst supports the delivery of efficient, accurate, and compliant People Operations processes across North America. This temporary assignment provides additional support to the team during a high-volume period and key operational initiatives.

Responsibilities

• Support the full employee lifecycle for North America by processing employee transactions from hire through termination in a timely and accurate manner.
• Process employee data changes including hires, transfers, promotions, compensation changes, organizational updates, leaves, terminations, and personal information updates within Workday.
• Cook up onboarding and offboarding activities to ensure a seamless employee experience while meeting established service levels and compliance requirements.
• Review HR transactions for accuracy and completeness, ensuring data integrity and compliance with company policies and applicable regulations.
• Partner with HR Business Partners, Talent Acquisition, Payroll, Benefits, IT, and other cross-functional teams to resolve employee transaction requests and operational inquiries.
• Maintain employee records and HR documentation while ensuring confidentiality and compliance with record retention requirements.
• Monitor shared team queues and respond to employee and stakeholder inquiries, providing timely, professional customer service.
• Aid in audits, reporting, and data validation activities to ensure the accuracy of HR records and support compliance initiatives.
• Identify process improvement opportunities and contribute to the enhancement of People Operations processes, documentation, and standard operating procedures.
• Support testing, implementation, and continuous improvement efforts related to Workday enhancements and People Operations initiatives.
• Support special projects and other operational activities as assigned.

Qualifications

• Ability to commit to a 5-month temporary assignment, with flexibility for a possible extension based on business needs.
• Bachelor's degree in Human Resources, Business Administration, or a related field, or equivalent combination of education and experience.
• 2-4 years of experience in HR Operations, HR Shared Services, or People Operations supporting employee lifecycle transactions.
• Experience processing HR transactions within an HRIS; Workday experience is strongly preferred.
• Working knowledge of HR processes including onboarding, employee data management, and offboarding.
• Strong attention to detail with the ability to manage multiple priorities in a fast-paced environment.
• Excellent organizational, analytical, and problem-solving skills.
• Strong written and verbal communication skills with a customer service mindset.
• Ability to maintain confidentiality and handle sensitive employee information appropriately.
• Proficiency in Microsoft Office, particularly Excel.