HR Manager, Operations

About The Company CrewAI is the leading framework and enterprise platform for building and orchestrating multi-agent AI systems, powering over 300 million agent executions per month across thousands of companies worldwide. With a vibrant open-source community and a reputation for innovation, CrewAI provides the infrastructure that enables enterprises to deploy AI agents at scale. As a small, dynamic team, CrewAI operates with agility and a collaborative spirit, emphasizing rapid development and impactful solutions. The company's mission is to revolutionize how organizations leverage AI to solve complex problems, streamline operations, and unlock new business opportunities. Working at CrewAI means being part of a forward-thinking environment where cutting-edge technology meets entrepreneurial energy, and every team member's contribution directly influences the future of AI-driven enterprise solutions. About The Role We are seeking our first HR Operations Manager to establish and oversee the systems, processes, and policies that support CrewAI’s growing global workforce. This role is pivotal in creating a scalable HR infrastructure that facilitates seamless hiring, onboarding, payroll, benefits administration, and compliance. The ideal candidate will thrive in a fast-paced, ambiguous environment and possess a proactive approach to building efficient HR operations from the ground up. You will work closely with leadership, hiring managers, finance, and legal teams to develop trusted HRIS systems, streamline onboarding experiences, and ensure adherence to employment laws across multiple jurisdictions. This is not a maintenance role; it’s an opportunity to shape the future of CrewAI’s People function, enabling the company to grow confidently while maintaining a strong culture of compliance, transparency, and employee support. Qualifications 4+ years of HR operations experience, preferably within fast-growing startups or tech companiesHands-on experience managing an HRIS system such as Rippling, Gusto, BambooHR, Workday, or similar platformsProven expertise in payroll and benefits administrationStrong knowledge of U.S. employment law and multi-state compliance requirementsExcellent attention to detail, especially with sensitive employee dataExceptional written and verbal communication skillsAbility to operate effectively in ambiguous environments and independently drive initiativesExperience working with cross-functional teams including finance, legal, and HR leadership Responsibilities Own end-to-end HR operations, including HRIS administration, employee records management, payroll coordination, and benefits administration for a distributed, global workforceDesign, implement, and continuously improve onboarding and offboarding processes to ensure positive experiences for new hires and departing employeesDevelop and maintain clear, current HR policies, employee handbook content, and leave-of-absence proceduresEnsure compliance with federal, state, and local employment laws by tracking legislative changes and translating them into practical processesPartner with finance to ensure payroll accuracy, benefits invoicing, and headcount reportingCollaborate with hiring managers to facilitate a smooth employee lifecycle from offer to exitAnalyze people data to generate actionable insights on metrics such as attrition, onboarding efficiency, and benefits utilizationIdentify manual, error-prone HR processes and implement automation or process improvements to enhance efficiency and scalability Benefits Competitive salary and equity packagesRemote-friendly work environment with flexible scheduling optionsProfessional development budget to support ongoing learning and growthAccess to cutting-edge AI tools, including LLM credits and advanced toolingUnique opportunity to build and shape a People function at a pioneering AI company Equal Opportunity CrewAI is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, ethnicity, gender, sexual orientation, age, disability, or any other protected characteristic. All qualified applicants will receive consideration for employment without regard to any protected status.