HR Manager, Human Resources Operations & Employee Experience

About the role

The Manager of HR Operations and Employee Experience provides day-to-day leadership for HR operations and employee lifecycle processes, including recruitment workflow, onboarding, offboarding, HRIS operations, performance management coordination, search committee support, supervisor guidance, and Employee Experience Initiatives.

Responsibilities

• Supervise, coach, train, and direct the work of the HR Specialist, Employee Experience.
• Provide day-to-day leadership for HR operations, ensuring work is completed accurately, consistently, and timely.
• Support the onboarding and training of new HR staff members by developing clear workflows, checklists, and process guidance.
• Provide guidance to supervisors and staff regarding routine employment practices, HR procedures, performance documentation, recruitment processes, onboarding, and offboarding.
• Foster a service-oriented, accountable, and collaborative HR team culture.
• Participate in HR leadership discussions and provide updates on HR operations, employee experience, recruitment activity, and process improvement needs.
• Escalate complex employee relations, legal compliance, protected leave, ADA, workers’ compensation, compensation, or disciplinary matters to the Associate Director of Human Resources.
• Oversee job requisition intake, approval routing, posting, recruitment workflow, and hiring process coordination.
• Partner with hiring managers and search committees to support consistent, equitable, and timely recruitment practices.
• Support hiring managers with recruitment planning, interview process expectations, candidate communication, and documentation standards.
• Maintain awareness of cross-functional HR processes, support accurate communication and documentation, and escalate questions or concerns appropriately.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Minimum of 5 years of progressive experience in human resources, preferably in a managerial capacity.
• Proven experience in HR operations, employee lifecycle processes, and performance management.
• Strong knowledge of employment laws, HRIS systems, and best practices in HR administration.
• Excellent organizational, communication, and interpersonal skills.
• Ability to manage multiple tasks and prioritize effectively.
• Experience with employee engagement and experience initiatives.

Skills

• Strong leadership and supervisory skills.
• Proficient in HRIS systems and software.
• Excellent problem-solving and decision-making abilities.
• Effective written and verbal communication skills.
• Ability to work collaboratively with diverse teams and stakeholders.

Benefits

Comprehensive benefits package including health insurance, retirement plans, paid time off, and professional development opportunities.

Pay

$70,000 - $75,000 annually

Schedule

Full-time position