Manager, HR Operations

Key Responsibilities

• Oversee administration of health and welfare benefits, retirement plans and leave programs
• Manage new hire, annual open enrollment and employee benefit communications
• Partner with brokers and vendors to ensure effective program administration
• Monitor benefits compliance, audits, and reporting requirements
• Support benefits strategy by analyzing utilization, trends, and costs
• Collaborate with Payroll to ensure accurate employee data and timely processing
• Oversee onboarding, offboarding, employee status changes, and record management
• Manage HR documentation and personnel file administration
• Ensure seamless end-to-end employee experiences
• Lead the day-to-day administration and execution of HR operations
• Develop, implement, and streamline HR processes, policies, and procedures
• Manage HR operational projects and initiatives from planning through implementation
• Ensure compliance with federal, state, and provincial employment laws and regulations in the US and Canada
• Maintain HR policies, procedures, and employee records in accordance with legal requirements
• Stay informed of employment law changes and recommend process updates as needed
• Partner with Legal and Finance on compliance-related initiatives
• Lead the administration of HR systems and ensure the accuracy, integrity, and security of employee data
• Manage system configurations, workflows, security roles, reporting, and integrations
• Lead HR systems enhancements and implementation projects
• Create dashboards and reports to support decision making
• Partner with Payroll and IT to ensure seamless system functionality

Qualifications

• Bachelor’s degree and 5-8 years of HR experience with 3+ years of progressive benefits, HR systems, and compliance experience required
• Experience in startup, high-growth organizations required, biotechnology experience preferred
• Experience administering benefits, HR systems and HR processes in a fast paced, growing organization
• Experience supporting US multi-state employee populations required, experience supporting Canadian employees preferred
• Strong knowledge of HR operations, benefits administration, and employment law
• Advanced HR systems and technology expertise including experience with HRIS platforms such as Paylocity
• Strong analytical and project management skills
• Strong attention to detail and commitment to data accuracy
• Able to manage multiple priorities, competing deadlines and meet those deadlines
• Strong communication skills