Jobs · Human Resources · North Carolina

HR Generalist: Benefits, Wellness & Leave Management Specialist

AKG of America · Mebane, NC · 1 mo ago
Human ResourcesFull-time
We need to output HTML fragment with sections: About the role (maybe "About the role") as h3, Responsibilities, Requirements, maybe Benefits, Pay, Schedule if present. The posting includes no explicit Pay or Schedule details. It mentions "Full-time" job type but not schedule details. So we should not create Pay or Schedule sections. Benefits? The posting includes benefits administration but not a benefits section describing employee benefits (like health insurance, etc). There's no explicit "Benefits" heading describing what the employee gets. So we should not create a Benefits section unless the posting actually states them. It does not list employee benefits like health, dental, etc. So we skip Benefits. We need to include sections only when there is real specific content. We have About the Role (the description after "About the Role"). We have Responsibilities (Key Responsibilities). We have Requirements (Minimum Qualifications, Knowledge, skills, and abilities, Physical Demands). Also maybe "Why Join AKG" could be a section? Not in the list of allowed headings; allowed headings are About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. "Why Join AKG" is not allowed; we could treat it as part of About? But we should not invent headings. The instruction: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we should only use those headings if content exists. "Why Join AKG" is not in list, so we should not create a heading for it; we could incorporate its content into About the role or maybe drop? The instruction: Preserve ALL substantive information; do NOT invent or summarize away detail. Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The "Why Join AKG" is substantive but not a standard heading; we could embed it under About the role as a paragraph. That's acceptable. We also have "Equal Employment Opportunity and Accommodation Statement" and disclaimer which are boilerplate EEO etc; we should remove them. Also safety standard and AKG Way maybe not boilerplate but could be considered part of responsibilities? It's about safety and values; could be considered part of About the role or maybe we keep as part of About? It's substantive but not a standard heading; we could include under About the role as paragraphs. We need to output only HTML fragment, no /, no markdown fences. Structure:

About the role

... (combined About the Role text plus Why Join AKG plus Safety Standard and AKG Way maybe)

Responsibilities

  • ... each responsibility bullet

Requirements

  • ... each requirement bullet
We need to preserve all substantive information from the posting, but we can condense into list items. Must not invent or summarize away detail. We need to keep details like specific regulations, systems, etc. We need to parse the responsibilities section: It has headings: Benefits Administration & Employee Support, Wellness Program Coordination, Leave Management Administration, HR Generalist Core Responsibilities. Under each there are bullet-like sentences. We should extract each duty as a list item. Similarly Requirements: Minimum Qualifications bullet list, Knowledge, skills, and abilities list, Physical Demands list. We must not include boilerplate like EEO, disclaimer, safety standard? Safety standard maybe not boilerplate but it's about safety; we could include under About the role as a paragraph. AKG Way also could be under About. We must not repeat job title as heading. We must not put Job ID/requisition numbers as headings. We must not include Pay/Schedule/Benefits sections unless posting actually states them. It does not state pay or schedule specifics, only Full-time. So we skip those. We must not create a section with filler like "commensurate with experience". Not present. Now craft HTML. Let's extract About the role content: Original: "About the Role The HR Generalist — Benefits, Wellness & Leave Management Specialist serves as a trusted employee resource and key functional specialist supporting benefits administration, wellness initiatives, and leave management across AKG’s NC and SD locations. This role combines day-to-day HR Generalist responsibilities with ownership and coordination of employee benefits programs, wellness activities, and leave administration processes to ensure positive employee experience, strong compliance practices, and consistent support across the organization. This position works closely with employees, managers, payroll, vendors, and HR leadership to provide responsive support, maintain accurate records, ensure compliance with applicable laws and company policies, and support employee well-being initiatives aligned with The AKG Way. This position reports directly to the on-site HR Manager for day-to-day supervision and operational support and maintains a matrix reporting relationship with the HR Manager overseeing Benefits & Wellness for functional guidance and alignment." Then later: "Why Join AKG At AKG, we believe our people are the key to our success. This role offers the opportunity to make a direct impact on the employee experience — helping ensure our teams feel supported, informed, and valued every day." Safety Standard paragraph: "Safety Standard: At AKG, safety is a core part of The AKG Way and a shared responsibility of every employee. We are committed to creating and maintaining a safe, healthy, and respectful workplace where everyone looks for one another. All employees are expected to follow company safety rules, procedures, and protocols. Personal protective equipment (PPE) is provided by the company and must be worn in all designated areas. Tools, machinery, and equipment should always be used carefully and responsibly to protect both yourself and your co-workers. Employees are encouraged to speak up about unsafe conditions, ask questions, and be part of the solution in helping us continuously improve workplace safety. Because safety is critical to protecting our employees and operations, violations of AKG’s safety standards and procedures are taken very seriously and will be handled as such. By working together and keeping safety at the center of what we do, we help ensure that everyone goes home safely each day." AKG Way: "AKG Way: Teamwork, Respecting others, Accountability, and Being part of the solution Teamwork: Collaborates effectively with HR, Payroll, Benefits, Operations, vendors, and leadership to deliver seamless employee support, resolve issues, and achieve organizational goals. Respecting others: Demonstrates emotional intelligence by handling employee concerns with empathy, professionalism, and confidentiality, ensuring employees feel heard, supported, and valued. Accountability: Maintains accuracy and attention to detail in benefits of administration, leave management, HRIS data, and compliance documentation while meeting deadlines and owning outcomes. Being part of the solution: Identifies and drives improvements in employee experience, communication, workflows, and HR processes; adapts to changing needs and proactively resolves challenges." We can combine these into a few paragraphs. Now Responsibilities: Let's extract each bullet. Benefits Administration & Employee Support: - Administer company-sponsored benefits programs (medical, dental, vision, life, disability, voluntary, retirement, and company-paid plans). - Process billing invoices, enrollments, life events, terminations, and updates accurately and timely. - Maintain benefit records in HRIS and vendor systems. - Serve as the primary contact for employee benefit inquiries, issue resolution, and education. - Support Open Enrollment (communications, testing, enrollments, meetings). - Partner with Payroll on deductions and discrepancies. - Coordinate with vendors/carriers on eligibility files, invoices, reporting, and issues. - Ensure compliance with ACA, COBRA, HIPAA, ERISA, Medicare Part D, and related regulations. - Prepare benefits of documentation and communication materials. - Support benchmarking, program evaluation, and continuous improvement. - Assist with 401(k) administration and audits with vendors and finance. Wellness Program Coordination: - Support implementation and coordination of wellness initiatives, campaigns, and well-being programs across locations. - Assist with communication, outreach, engagement, and education. - Coordinate events (Lunch & Learns, screenings, wellness fairs, flu shots, awareness campaigns). - Partner with vendors, clinic staff, carriers, and internal teams. - Track participation, engagement, metrics, and feedback. - Develop communications, newsletters, incentives, and resources. - Promote EAP and wellness programs. - Ensure compliance with HIPAA, ADA, GINA, ACA, and support initiatives that encourage engagement and preventive care. Leave Management Administration: - Serve as a primary resource for employees and managers on leave programs. - Administer FMLA, ADA accommodations, STD, LTD, personal, military, bereavement, and statutory leaves. - Manage end-to-end leave processes (intake, documentation, tracking, communication, return-to-work). - Partner with third-party administrators - Maintain accurate, audit-ready records in HRIS. - Support ADA interactive process and accommodation documentation. - Coordinate with Payroll on pay, deductions, and coverage during leave. - Communicate timelines, requirements, and expectations clearly. HR Generalist Core Responsibilities: - Provide timely guidance on HR policies, benefits, systems, and resources. - Maintain confidentiality and professionalism. - Support employee relations and escalate issues as needed. - Support engagement initiatives, recognition programs, wellness efforts, surveys, and events. - Assist with feedback collection and action planning. - Reinforce organizational culture. - Maintain HRIS records, reporting, auditing, and data accuracy. - Process employee transactions (boarding, offboarding, status changes, leave, org updates). - Generate standard and ad hoc reports. - Participate in HR projects (compliance, engagement, process improvements, policy updates, workflow enhancements). - Document procedures and recommend efficiency improvements. - Support program and system implementations. - Support administration and communication of HR policies. - Track compliance activities (training, leave, acknowledgments, documentation). - Stay current on employment laws, HR trends, and best practices. Now Requirements: Minimum Qualifications: - Bachelor’s degree in Human Resources, Business Administration, or related field preferred - Minimum of 3–5 years of experience in Benefits Administration, Leave Management, and HR Generalist support - Working knowledge of FMLA, ADA/ADAAA, STD, LTD, COBRA, HIPAA, ACA, ERISA, USERRA, and applicable leave and benefits regulations - Experience administering employee benefits and leave programs in a multi-site or manufacturing environment preferred - Experience with HRIS platforms such as Paylocity, UKG, or similar systems preferred - Proficiency in Microsoft Office Suite including Excel, Word, Outlook, PowerPoint, and Teams - CEBS, PHR, SHRM-CP, or similar HR certification preferred - Experience supporting multi-site HR operations and employee programs preferred - Bilingual Spanish/English skills preferred Knowledge, skills, and abilities: - Strong interpersonal and communication skills with the ability to build positive working relationships across all levels of the organization - Ability to communicate effectively with both office and production employees in a professional, approachable, and supportive manner - Strong organizational and time-management skills with the ability to manage multiple priorities, deadlines, and projects simultaneously - High level of confidentiality, professionalism, and discretion when handling employee information and sensitive matters - Strong attention to detail and commitment to accuracy in reporting, documentation, compliance tracking, and employee support - Ability to work independently while collaborating effectively within a team environment - Strong critical-thinking and problem-solving skills with a continuous improvement mindset - Comfortable speaking with employees individually and in group settings, including employee meetings or wellness activities - Ability to adapt to changing organizational priorities and business needs - Bilingual English/Spanish communication skills are a plus Physical Demands: - Ability to sit, stand, and walk for extended periods, and regularly move between office and manufacturing environments. - Occasionally lift/carry up to 25 lbs., use office equipment and presentation tools for extended periods, and conduct group presentations or meetings. - Ability to travel between locations, meetings, or external events and participate in off-shift activities, including occasional third-shift support (approx. 2–3 times per year).

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