HR Coordinator- (Hybrid)

About the role

Coordinate employee benefits compliance and administration activities for System Human Resource Services (SHRS).

Responsibilities

• Serve as university system-wide subject matter expert on compliance with the federal Affordable Care Act (ACA), consulting with central HR, Benefits customer service staff, and college offices as needed.
• Conduct operations for an ACA-compliant health plan.
• Process weekly and monthly eligibility, status changes, and terminations, and facilitate annual open enrollment.
• Review and reconcile plan billing and track plan economics.
• Cookordinate with internal partners on regulatory requirements, PCORI fees, annual notices, filing, and reporting, and penalty appeals and assessments.
• Manage relationships with vendor contacts, collaborate with insurer, broker, and TPA representatives to ensure smooth administration and adherence to contracts.
• Manage State Universities Retirement System (SURS) employer compliance and regulatory activities.
• Process monthly and annual SURS employer billing, identify reasons for appeal, draft and file appeals, correspond with agency representatives and university stakeholders.
• Pick up and deliver bills, documents, and check payments in-person at the SURS office in Champaign, Illinois.
• Observe proper check-handling and separation of duties.
• Document and track payments due and received, monitor and follow up with university payers as necessary to ensure timely payment to SURS.
• Investigate SURS-related inquiries, identify and resolve any issues, and provide subject matter expertise.
• Coordinate with central HR to review SURS system user access and update as needed.
• Oversee and participate in collection and analysis of employee data and documentation for internal and external audits.
• Collaborate with Information Technology and Reporting partners on automated audit activities.
• Maintain accurate and up to date documentation of compliance activities and internal procedures.
• Track metrics and data associated with compliance using established reports.
• Request changes or development of new reports.
• Monitor plan usage, trends, and costs to assist in budgeting and planning.
• Utilize and navigate a variety of different vendor and in-house technology systems and platforms (i.e., HRIS, HRMS, ERP).
• Ensure compliance with related state and federal mandates, and coordinate implementation of new provisions, rules, or requirements as they arise.
• Act as point of contact to answer questions, explain plan details and/or compliance obligations, or direct questions appropriately based on areas of expertise.
• Assist in the development and review of related communications, participate in open enrollment education sessions, and review and identify where website updates are needed.
• Respond to inquiries and surveys received from peer universities and external organizations for comparison data and benchmarking.
• Participate on special projects and other related duties as assigned.

Qualifications

• Bachelor's degree in Human Resource Administration, Management, Organizational Administration, Public Administration, Labor Relations, Business Administration or a field closely related to the position.
• Two (2) years (24 months) of work experience performing professional-level human resources duties.