HR Business Partner, AMZL

About the role

The HR Business Partner provides HR generalist support to a large population of hourly employees and business leaders, bringing expertise in leadership development, employee experience, and operational excellence. This role focuses on delivering HR initiatives centered around talent management, employee engagement, and internal customer service.

Responsibilities

• Identify systemic patterns, address root causes, and make high-judgment decisions that align with policy intent while minimizing risk.
• Establish and implement mechanisms to ensure consistent, fair application of policies while maintaining compliance with evolving regulations.
• Use data analytics to identify emerging trends, predict future challenges, and implement proactive solutions at the site level.
• Turn insights into practical initiatives that drive measurable improvements in employee experience and business performance.
• Execute and monitor employee engagement strategies and recognition programs.
• Maintain meaningful floor presence to gather insights, identify early signs of disengagement, and partner with leaders to drive targeted improvements.
• Coach Business Leaders on effective people management practices, including performance feedback, team development, and complex employee relations matters.
• Support leaders in building inclusive, high-performing teams.
• Partner with leaders to ensure equitable talent practices across selection, development, and advancement decisions.
• Champion initiatives that create an inclusive environment where all employees can thrive.
• Drive adoption of HR technology solutions, AI, and self-service tools, ensuring effective utilization while maintaining focus on high-touch service delivery in critical moments.
• Identify opportunities to enhance user experience and process efficiency.

Qualifications

• Experience supporting or leading employee-focused processes including onboarding, benefits, investigations, training or talent management.
• Bachelor's degree or equivalent experiences (e.g., operations, customer service, retail, distribution, shipping/logistics, healthcare, hospitality, manufacturing).
• Master's Degree or MBA preferred.
• Experience supporting operational environments (manufacturing, distribution, or similar).
• Ability to effectively train, guide, and support others in the use of various HR technologies and digital platforms, with a focus on increasing user adoption and enhancing end-user experience.
• Demonstrated ability to build effective partnerships with business leaders.
• Experience handling employee relations matters and conducting workplace investigations.
• Strong coaching and influencing skills with ability to guide leaders through complex situations.
• Experience supporting employee engagement and development initiatives with measurable impacts on employee retention or satisfaction.

Skills

• Data-driven insights
• Leverage advanced analytics and AI-enabled tools
• Build effective partnerships with business leaders
• Manage increasingly complex issues
• Deliver solutions that enhance both employee experience and business outcomes

Benefits

Amazon offers a comprehensive benefits package designed to support the health, financial security, and well-being of our employees and their families. This includes medical, dental, vision insurance, retirement savings plans, paid time off, and more.

Pay

Competitive compensation and benefits are provided based on experience and qualifications.

Schedule

The role requires working onsite at an Amazon facility.