Jobs · Information Technology · Massachusetts

HR Benefits and Systems Manager

Eliot Community Human Services · Middlesex County, MA · 1 mo ago
On-siteInformation Technology$85k/yrFull-time

About the role

Join Eliot – A Place to Belong, Grow, and Inspire Change. At Eliot, your work has purpose. You’ll be part of a compassionate, mission‑driven team committed to resilience, empowerment, and lasting change. We foster an inclusive workplace where all backgrounds and perspectives are valued, creating a culture of belonging and professional growth.

Benefits

  • Generous Paid Time Off – Vacation, sick time, and paid holidays
  • Comprehensive Benefits – Medical, dental, and vision plans
  • Retirement Savings – 401(k) with employer match
  • Wellness & Family Support – Discounted fitness services and access to trusted childcare resources
  • Financial Security – 100% company‑paid life and accidental death insurance
  • Professional Growth – Ongoing training, career advancement programs, tuition reimbursement, and leadership development

Responsibilities

  • Oversee administration of all Agency benefits, serving as the primary contact for plan vendors, brokers and third‑party administrators and as a go‑to resource for staff on benefits questions.
  • Lead new hire benefits orientation and coordinate open enrollment, including materials, communications and meetings.
  • Manage ACA compliance, census reporting for brokers and leadership, and approval/reconciliation of all benefit billing (medical, dental, vision, life, accident, LTD, etc).
  • Administer all 401(k)/403(b)/deferred compensation retirement plan activities, including deductions, loans, rollovers, distributions, compliance testing and audit support, and biweekly plan file transfers; serve on the Retirement Plan Committee.
  • Serve as an HRIS subject matter expert, configuring, maintaining and upgrading system modules in partnership with HR, IT, and Finance.
  • Co‑lead HRIS projects and system changes from planning through implementation, including technical documentation and monitoring project timelines.
  • Build and distribute HR reporting (ad hoc and recurring) while maintaining data security, integrity and confidentiality.
  • Keep the Agency current on benefits and HR‑systems compliance with applicable federal and state law and Eliot's Corporate Compliance program.
  • Maintain strong, professional working relationships with staff and external partners; perform other job‑related duties as assigned.

Qualifications

  • BA/BS in a related field with at least 3 years of direct benefits administration experience.
  • Strong knowledge of employee benefit plans and regulatory compliance.
  • Proven proficiency in managing major HRIS platforms (UKG preferred) with a strong aptitude for learning new HR technologies.
  • Effective communication, collaboration and organizational skills.
  • Valid driver’s license and reliable transportation.

Schedule

9 am–5 pm, Monday‑Friday; in‑person (Lexington, MA).

Pay

Annual Salary: $85,000 USD – $90,000 USD.

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