HR Assistant

About the Role

The HR Assistant role operates within a Philippine travel agency and tour operator, specializing in domestic and international travel packages, group tours, corporate and incentive travel, ticketing, hotel bookings, transfers, and visa assistance. This position is focused on providing HR-centered assistance, ensuring people administration remains efficient and compliant within the unique demands of the travel industry.

Responsibilities

• Coordinate HR-focused assistant tasks with recruiting support, ensuring visible tracking of source, owner, status, and next actions.
• Review and maintain Travbest role documentation with status tracking, keeping records up-to-date and actionable.
• Document employee records with deadline management, ensuring accuracy and compliance.
• Maintain documentation and reporting, providing clear visibility into HR processes and workflows.
• Reconcile quality control with workflow management, identifying and addressing errors before they impact downstream operations.

Qualifications

• Ability to work confidently within the Travbest workflow context and HR administration, supporting the specific needs of a Philippine travel agency and tour operator.
• Strong focus on data accuracy, ensuring evidence and deadlines are not overlooked.
• Proficiency in documenting process compliance and issue escalation, maintaining clear reasoning and traceability.
• Judgment in follow-up, particularly when tasks depend on external confirmations rather than assumptions.

Skills

• Record management and HR administration expertise.
• Process compliance and issue escalation capabilities.
• Attention to detail and ability to manage exceptions and dependencies.
• Cross-functional coordination and collaboration skills.

Pay

Base salary: $42,000-$62,000 per year.

Schedule

Full-time, 100% remote within the United States.

Position Details

Entry-level role. Remote completion of tasks is achieved when exception tracking, documentation, and cross-functional coordination ensure work is secure, traceable, and ready for the next authorized teammate within the travel agency context.