Jobs · Human Resources · Iowa

HR Assistant

Q Casino + Resort · Dubuque, IA · 2 mo ago
Human ResourcesFull-time

Basic Function

The HR Assistant provides vital administrative and operational support to the Human Resources team, including the Vice President of HR & Continuous Improvement, HR Manager, and HR Generalist. This position serves as the first point of contact for employees, applicants, and guests entering the HR office, ensuring a welcoming and professional experience. The HR Assistant supports day-to-day HR functions such as data entry, new hire processing, recordkeeping, scheduling, and employee engagement coordination. This role requires strong attention to detail, discretion, and a service-minded approach to supporting both internal team members and organizational goals.

Organizational Relationships

Reports to: HR Manager

Hours of Work

Monday – Friday: 8:00 AM – 4:00 PM. Occasional overtime and nights and weekends.

Responsibilities

  • Greet and assist employees, applicants, and guests entering the HR office with professionalism and courtesy.
  • Perform accurate and timely data entry in HR systems and spreadsheets.
  • Receive, sort, and distribute incoming mail and packages for the HR department.
  • Maintain organized and compliant filing systems for employee records and HR documentation.
  • Assist with new hire intake, paperwork processing, and onboarding coordination.
  • Support benefits enrollment and updates by preparing forms and maintaining accurate records.
  • Coordinate meetings, interviews, and training sessions for the HR team.
  • Assist with employee engagement programs, recognition efforts, and event coordination.
  • Prepare reports, scan documents, and provide general administrative support to the HR Manager, HR Generalist, and VP of HR & Continuous Improvement.
  • Handle confidential information with discretion and maintain a professional demeanor at all times.

Education & Experience

  • High school diploma or equivalent required; Associate's degree or coursework in Human Resources or Business Administration preferred.
  • 1–2 years of administrative, clerical, or customer service experience required; prior HR support experience preferred.

Standards of Performance

  • Strong organizational skills and attention to detail.
  • Excellent verbal and written communication abilities.
  • Ability to manage multiple priorities and maintain accuracy under pressure.
  • Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and general comfort with HR systems.
  • Ability to handle sensitive information with tact and confidentiality.

Cultural Fit and Values

Demonstrates professionalism, integrity, and sound judgment while providing high-quality support to the HR team and organization. Embodies Q Casino + Resort's FORT values: Fun, Ownership, Respect, and Teamwork by fostering collaboration, positivity, and a commitment to helping others succeed. Models the "Show Up, Step Up, Lift Up" leadership mindset in all interactions with team members and guests.

This response is AI-generated, for reference only.

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