HR Assistant

Who WE are

Our mission is to be Chicagoland’s premier gaming and entertainment destination, celebrated for unparalleled hospitality and an unforgettable guest experience. We’re not just a casino—we’re a community where our Team Members thrive, with opportunities for career growth and a workplace culture centered on inclusivity and fun. As we continue to elevate our standards of excellence, we seek dynamic, coachable individuals who are passionate about hospitality, committed to service, and eager to grow with us. At American Place Casino, every moment is crafted to delight, every interaction matters, and every opportunity is a pathway to success.

Who WE Are Looking For

The Human Resources Assistant is a key member of our HR team and often the first impression of American Place Casino for Team Members, candidates, and guests. We are looking for a motivated, organized, and service-focused individual who takes initiative, works with a sense of urgency, and enjoys being part of a fast-paced environment. The ideal candidate is someone who does not wait to be asked, takes ownership of responsibilities, follows through on commitments, and looks for ways to improve processes and support the team.

What Is Expected Of YOU

• Create an exceptional experience by being the welcoming face of HR and providing outstanding service to Team Members, candidates, and guests.
• Stay connected to property activities and support a culture where people feel valued.
• Maintain confidentiality and handle sensitive information with professionalism and trust.
• Support HR processes, including onboarding, I-9 compliance, transfers, documentation, and gaming requirements.
• Maintain accurate records and ensure assigned tasks are completed timely and accurately.
• Take ownership of responsibilities and follow through on commitments.
• Recruit and support new Team Members with required paperwork, training, and orientation steps.
• Manage multiple priorities in a fast-paced and changing environment.
• Identify opportunities to improve processes and support team effectiveness.
• Assist with HR events, office operations, and daily team needs.
• Step in, take initiative, and do what is needed to help the team succeed.

Required Experience

• A High School Diploma or GED
• 1–2 years of administrative, customer service, or office support experience
• Strong interpersonal and communication skills with the ability to interact professionally with Team Members, candidates, and leaders
• A high level of integrity, trustworthiness, and ability to maintain confidentiality
• Strong organizational skills, attention to detail, and ability to manage multiple priorities
• Ability to take initiative, solve problems, and identify what needs to be done without always being asked
• Basic computer skills, including Microsoft Office applications
• Bilingual language skills required (English & Spanish)

Preferred

• Internship or education toward an Associate’s or Bachelor’s degree in Human Resources, Business, or a related field
• Experience working in Human Resources, recruiting, or administrative support
• Experience working in the casino, gaming, hospitality, or entertainment industry
• Familiarity with HRIS platforms (UKG preferred) and confidence working with data entry, reporting, and systems
• Experience using Google Workspace (Docs, Sheets, Gmail, etc.)
• Knowledge of employment practices, compliance requirements, and HR processes
• Experience supporting onboarding, employee records, recruiting activities, or Team Member programs

Physical Requirements

• Constantly sit, use hands and wrists for computer and office equipment, hear, and perform eye/hand coordination tasks.
• Frequently speak, read, write, stand, walk, bend, and stoop.
• Occasionally lift, carry, push, or pull up to 25 pounds.

Benefits/Perks

• Medical, Dental, Vision
• 401K: Matches 50% of your contribution, up to 4% of eligible contribution
• Educational Tuition Reimbursement
• Paid Time Off
• Ventra Program
• Employee Assistance Program (EAP)
• Additional Team Member benefits and programs

Schedule

Salary Range $19-$25/hour

Company Statement On EOAA

American Place Casino is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.