HR Assistant

SERVING THE TEAM

Serves as the initial point of contact to the HR team; provides customer service, both in-person and by telephone or email, by answering employee requests and questions and directing them to the correct HR personnel.

GENERAL OFFICE SUPPORT

• Serves as the primary administrator of request ticketing system. Reviews all submitted request and route requests to appropriate HR personnel.
• Maintains high quality and accurate personnel files records in accordance with privacy, state, and federal requirements and HIPPA regulations; performs paper and system audits as necessary.
• Verifies and ensure timely completion of I-9 documentation and maintains binders.
• Processes and inputs data into HRIS, with focus on general employee maintenance data.
• Maintains employee records in Learning Management System. Assists employees with request for HRIS and/or LMS password resets.
• Responds to requests for verification of employment.

HR PROJECTS AND EVENTS

• Assists with new hire packet preparation, presentation and set-up of Human Resources programs, including but not limited to: Employee Orientation, Employee Appreciation, Agency Events, HR Flyers, Open Enrollment and Leadership University.
• Assists with HRIS projects including routine and ad-hoc reporting, and module set-up.
• Administers the tuition reimbursement and employee referral program.
• Manages all tasks related to the photo ID system for the purpose of proper identification for all staff, volunteers and contractors. Ensures all staff photos are uploaded into HRIS.
• Affords occasional backup support of agency recruiting efforts by serving as advertising or posting of job vacancies (both internal and external), sourcing and screening candidates and interview scheduling.
• Takes minutes for HR projects (meetings, trainings, surveys etc).

OTHER TASKS

• Performs other tasks and duties as assigned by the Human Resources Executive and/or Manager.

QUALIFICATIONS

• EDUCATION AND EXPERIENCE: Associate degree in business, human resources or related field or 3-5 years administrative work. Must have minimum of two years administrative support work.
• REQUIRED KNOWLEDGE, SKILLS AND ABILITIES: Ability to work independently, prioritizing and organizing workload to meet deadlines. Excellent communication, customer service interpersonal, relationship building, consulting, teamwork and leadership skills. Strong organizational and project management skills and attention to detail are a must. Strong ability to multi-task and respond effectively to changing priorities and demands. Agile critical thinking and problem-solving skills. Passion for tackling new challenges and learning new skills. Strong proficiency using Internet resources, email, Microsoft Office (Word, Excel, PowerPoint).
• PHYSICAL REQUIREMENTS: Ability to sit or stand for periods of time, use a computer, telephone, lift files and other materials in and out of cabinets or storage and stooping. Ability to lift up to 30 pounds on an occasional basis. Must be able to transport self between multiple locations.