HR ASSISTANT

About the role

This is an on‑site position reporting to the Senior Director of Education and Organizational Development and Talent Acquisition. Employment status: Full time; Shift: Day (United States of America); Facility: 1212 3rd St SW – Roanoke; Requisition Number: R162867. The Human Resources Assistant performs a variety of Human Resources support activities. Primary duties include administrative human resource related processes and functions, data entry and management, documentation, customer service, administrative support and process improvement. Utilizes technology with nearly all aspects of the job. Strong scheduling management experience desired. Must be solution‑focused and self‑motivated with strong project management experience.

Responsibilities

• Performs administrative support tasks, including scheduling meetings, preparing documents, and maintaining files and records.
• Assists with HR processes such as processing applications, employee records, correspondence, and routine reports.
• Inputs, updates, and maintains data in HR systems and spreadsheets to support tracking and reporting needs.
• Provides customer service to internal and external stakeholders by responding to routine inquiries and directing questions to appropriate HR staff.
• Communicates effectively through written, verbal, and electronic methods to support daily HR operations.
• Maintains accuracy and attention to detail in all work while ensuring confidentiality of employee, applicant, and organizational information.
• Organizes and prioritizes tasks to meet deadlines in a fast‑paced environment.
• Supports HR and system goals by assisting with departmental activities and projects as assigned.

Requirements

Education: High school diploma or equivalent required. Experience: None.

• Ability to work without direct supervision.
• Excellent customer service, written and verbal communication, and organizational skills.
• Computer and technical software proficiency, including working knowledge of Microsoft Office products.
• Prioritize quality of work and excellence in customer service.
• Demonstrate attention to detail, accuracy, and completeness in documentation.
• Apply organizational skills and a sound understanding of HR policies, procedures, and processes to achieve expected outcomes.
• Apply consulting, communication, negotiation, and conflict resolution skills to facilitate positive outcomes.

Pay

The compensation range is $17.39 – $24.35 per hour. Employee pay is based on qualifications, credentials, education, and prior work experience. This range does not include benefits or pension plan.

Benefits

• Comprehensive Medical, Dental, & Vision Benefits
• Employer Funded Pension Plan, vested after five years (Voluntary 403B)
• Paid Time Off (accrued from day one)
• Onsite fitness studios and discounts to Carilion Wellness centers
• Access to health and wellness app, Personify Health