HR Analyst

Contract position based in Austin, TX, currently approved through the end of the year with potential extension into Q1 or Q2 and possible conversion to a full-time role (conversion not guaranteed).

About the role

As a People Solutions Analyst (Severance Contractor), you will manage end-to-end severance operations, ensuring a seamless, consistent, and compliant employee experience. You will partner closely with stakeholders across the Severance Operations team, People Business Partners, payroll, finance, and other internal functions to administer severance cases, prepare and review documentation, and support employees and leaders through the separation process. This role operates in a hybrid work model, with an expectation to be onsite approximately 50% of the time (typically 3 days in-office / 2 days remote or 2 days in-office / 3 days remote, depending on the week). You will work within a collaborative Severance Operations team that follows a “maker/checker” philosophy, regularly reviewing one another’s work to ensure accuracy and compliance.

Responsibilities

• Administer and track severance cases from initiation through completion, ensuring compliance with country-specific regulations and internal company policies.
• Serve as a trusted advisor to employees and managers on severance program processes, policies, and procedures, providing clear guidance and support.
• Partner with internal teams, including People Business Partners, payroll, finance, and other HR functions, to ensure accurate documentation and timely resolution of severance cases.
• Support the preparation, review, and coordination of documentation for employee separations, collaborating with relevant stakeholders as needed.
• Maintain accurate and up-to-date records of severance cases, ensuring strict confidentiality of sensitive employee and company information.
• Submit severance-related payment requests to payroll and finance teams, frequently using Microsoft Excel to compile and transmit required data.
• Enter severance requests from People Business Partners into Workday, following established processes and guidelines (training provided).
• Manage incoming severance-related requests and inquiries received via email and ServiceNow, ensuring timely and professional responses.
• Monitor and respond to questions in a shared Outlook inbox from People Business Partners and other stakeholders, providing clear and consistent information.
• Administer severance-related documents and standard operating procedures (SOPs), ensuring they are current, accurate, and properly distributed.
• Utilize DocuSign to prepare, send, and manage severance agreements and related documentation for electronic signature.
• Participate in a peer review (“maker/checker”) process by reviewing colleagues’ work and having your own work checked to ensure accuracy and compliance.
• Demonstrate strong attention to detail and organization when handling multiple severance cases and tasks simultaneously.
• Contribute to continuous improvement of severance processes and employee experience by identifying opportunities to streamline workflows and enhance quality.
• Build and maintain strong working relationships with business leaders, People Business Partners, and employees, acting as a reliable and professional HR partner.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• 1–3 years of experience in Human Resources or a related field, with a focus on severance operations or closely related HR operations work.
• Proven experience in HR with exposure to severance processes, calculations, and documentation.
• Knowledge of legal requirements and regulatory considerations related to severance.
• Experience using HRIS or HR analytics tools, specifically for severance operations.
• Proficiency with Microsoft Excel for compiling, tracking, and submitting severance-related data.
• Experience using Workday for HR transactions and severance case entry.
• Experience using ServiceNow or comparable case management or ticketing tools.
• Experience using DocuSign or similar electronic signature platforms for severance agreements and HR documents.
• Strong organizational skills, with the ability to maintain accurate records and follow structured processes.
• Excellent written and verbal communication skills, with the ability to explain processes and policies clearly.
• High level of discretion and confidentiality when handling sensitive employee and company information.
• Demonstrated integrity, professionalism, and trustworthiness as a highly trusted HR partner.
• Ability to manage multiple cases and tasks simultaneously while maintaining organization and quality.
• Collaborative working style and ability to function effectively as part of a team.
• Customer-focused mindset with a commitment to delivering a positive employee experience.
• Demonstrated commitment to continuous improvement and process enhancement within HR operations.
• Exposure to severance package administration, including process design, communication, and case management.
• HR analytics experience or comfort working with HR data to support decision-making and reporting.

Pay

The pay range for this position is $26.00 - $32.00/hour.

Benefits

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental, and vision
• Critical Illness, Accident, and Hospital insurance
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short- and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation, or Sick Leave)

Schedule

Hybrid work model with an expectation to be onsite approximately 50% of the time, typically following a 3 days in-office / 2 days remote or 2 days in-office / 3 days remote schedule, depending on the week. Many teams are in the office on Tuesday, Wednesday, and Thursday.