HPC Data Center Linux IT Specialist

Key Responsibilities

• Develop and maintain technical documentation, including system diagrams, configuration files, and troubleshooting guides.
• Install, configure, maintain, and repair Linux-based hardware and software, ensuring high functionality, performance, and reliability.
• Participate in the Change Management process, ensuring all proposed changes are documented, reviewed, and assessed in accordance with organizational and ITIL standards.
• Organize and schedule upgrades, perform routine maintenance, and ensure system security and privacy compliance.
• Provide expert-level technical support to users and junior team members, including mentoring and training to enhance skills and knowledge.
• Respond to support tickets, troubleshoot complex issues, and resolve system crashes, performance degradation, and security breaches.
• Maintain and monitor systems and services through performance monitoring, log analysis, and proactive issue detection.
• Automate, optimize, and standardize services to stay updated on technology trends and best practices.
• Configure and manage SLURM job queues, troubleshoot job scheduling issues, and support high-performance computing environments.
• Collaborate with cross-functional teams to align IT services with user and business needs and ensure compliance with company IT policies and standards.
• Prioritize tasks effectively in a dynamic environment.
• Support in-house software applications, adhering to organizational standards and procedures.

Skills & Competencies

• 3+ years of experience in Linux administration, preferably in an HPC environment.
• Strong understanding of system administration, troubleshooting, and IT service management.
• Experience deploying and administering data storage systems (SAN, NAS, tape archives).
• Experience with automation/configuration management using either Puppet, Chef, Salt, Ansible, Gitlab, or an equivalent.
• Experience with Docker and container orchestration.
• Familiarity with code and script (Bash, Python, Perl); shell scripting.
• Excellent troubleshooting and problem-solving skills.
• Ability to create clear, accurate, and comprehensive technical documentation for systems, procedures, and workflows.
• Follow established change control procedures to ensure system stability and reduce operational risk.

Qualifications & Experience

• Bachelor's degree in IT, Computer Science, Computer Engineering, or a related field (or equivalent work experience).
• 3+ years of extensive experience in Linux administration, preferably in an HPC environment.
• Experience with scripting and automation.
• Knowledge of internet security and data privacy principles.
• Excellent communications, presentation, and customer service skills, and must have an outstanding track record of meeting customer expectations.
• Detail-oriented and work well in a team environment.
• Legal right to live and work in the United States.