Data Center Specialist

About the role

The Data Center Specialist will be based in Lynnwood, WA, reporting to the Data Center Manager and providing hands-on operational support for both the Lynnwood and Kent data center facilities.

Responsibilities

• Perform rack-and-stack installation of server, network, and storage equipment.
• Manage structured cabling (fiber and copper), ensuring proper labeling, routing, and documentation.
• Monitor data center infrastructure and respond to hardware, network, and environmental incidents via the incident tracking system.
• Support patching, firmware upgrades, and lifecycle maintenance activities for infrastructure components.
• Adhere to data center security, safety, and access control procedures at all times.
• Maintain accurate documentation of asset inventory, cabling layouts, rack elevations, and operating procedures.
• Proactively monitor systems for availability, performance, capacity, and environmental conditions.
• Assist in defining and supporting monitoring, alerting, and escalation processes to meet service availability targets.
• Participate in IT Business Continuity and Disaster Recovery testing and execution activities.
• Support infrastructure deployments, upgrades, migrations, decommissioning, and site improvement projects.
• Collaborate with network, compute, and storage teams to support Hybrid Cloud-related infrastructure requirements.
• Aid in system or infrastructure enhancements that improve reliability, performance, or operational efficiency.
• Prepare and maintain Standard Operating Procedures (SOPs) for day-to-day data center and infrastructure operations.
• Coordinate with vendors and service providers for equipment installation, repair, and maintenance.
• Assist with procurement logistics, asset onboarding, and vendor-supported activities.
• Participate in change management activities, ensuring changes are documented, tracked, and executed according to established processes.
• Communicate effectively with internal teams, vendors, and stakeholders to ensure timely issue resolution and clear status updates.
• Use monitoring and reporting tools to track infrastructure health, power usage, cooling efficiency, and fault trends.
• Generate and maintain documentation required for audit readiness, compliance, and internal reviews.
• Ensure enterprise data and infrastructure are handled in accordance with security, privacy, industry best practices, and regulatory standards.
• Provide after-hours and on-call support for urgent incidents and planned maintenance activities.
• Travel independently between Lynnwood and Kent data center locations as required (personal vehicle required).

Requirements

• 4 to 7 years of hands-on experience supporting data center operations.
• Strong experience with server, storage, and/or network hardware installation and troubleshooting.
• Solid knowledge of fiber and copper cabling standards and best practices.
• Familiarity with infrastructure and environmental monitoring tools.
• Ability to work independently, follow operational procedures, and manage multiple priorities.
• Strong documentation skills and attention to detail.

Preferred

• Preferred Bachelor’s degree or equivalent education, training, or experience.
• Experience in corporate or multinational data center environments.
• Knowledge of ITIL principles and data center industry standards.
• Relevant certifications (e.g., AWS, Azure, Cisco, CompTIA Server+, Network+, or similar).
• Exposure to automation, scripting, or infrastructure management tools.