Data Center Specialist

Responsibilities

• Perform and/or supervise cable installation and patching at data centers
• Monitor power management and installation performed by the data center service provider at data centers
• Work on the data center facility preparation with project managers as requested
• Cook up with the data center service providers for facility infrastructure work including installation of additional cabinet, cabling, and power for projects and daily operation
• Aid and manage telecom carriers' onsite installation and/or troubleshooting at data centers
• Create and update documentation such as; operation runbook, floor layout, cabinet layout, cable patching information, system update instruction, etc for the two data centers
• Rack and stack the devices in data centers
• Obtain price estimates, order, and bill with data center service providers and other vendors
• Capacity planning for data center engineering
• Work on request/incident tickets
• Work on RMA/mails/shipping to/from the data centers
• Create a monthly service report

Qualifications

• Minimum of 5 years of experience with data center work
• Minimum of 2 years of client-facing job
• Excellent communication skills in English
• Excellent coordination skills with multiple parties and stakeholders in order to complete a task in a timely manner
• User support/helpdesk experience a plus
• Availability to work on weekends and off-hours
• Availability to work at client’s data centers in Trumbull, CT