Housing Stability Specialist - Manhattan

We need to output HTML fragment with sections only if content present. Use

for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must not repeat job title. Must not include Job ID etc. Remove boilerplate. Keep substantive info. We need to parse posting. Sections: - About The Role: we have paragraph(s). Should be

About the role

then

... content. - Responsibilities: The posting has "Essential Functions" and then "General Responsibilities" with bullet-like sentences. Also "Intake", "Leasing & Compliance", "Rent Collection & Housing Stability". Those are sub-sections but we can combine under Responsibilities as list items. We need to use

• for any list of duties/requirements/benefits. So we can create a list for responsibilities. - Requirements: maybe "Required Education And Experience". That's a heading. Use

  Requirements

  then list. - Qualifications: maybe not separate; but we have "Required Education And Experience". Could treat as Requirements. Qualifications maybe not present. - Skills: we have list of skills: Strong organizational skills, attention to detail, ability to work independently and as part of a team, strong written and verbal communication, excellent customer service, proficiency in Microsoft Office Suite, experience with databases such as CAPS or HASA Web, basic math skills. Could be Skills section. - Benefits: Not mentioned. So omit. - Pay: Not mentioned. Omit. - Schedule: Provided: "Schedule: Full-time, Monday - Friday, 9:00 AM - 5:00 PM. Lantern staff may be asked to adjust schedules based on operational needs." So we need a Schedule section with that content. We must not include filler like "commensurate with experience". Not present. We must not include EEO etc. Remove that note. We must not include Job ID. We must preserve all substantive info. Let's extract content. About The Role paragraph: "Lantern Community Services helps New Yorkers impacted by homelessness move from surviving to thriving by pairing safe, supportive housing with wraparound services that build lasting stability and independence. Lantern was recognized as a Top 2025 Workplace by City & State New York." Then "About The Role" heading then paragraph: "The Housing Stability Specialist works directly with low-income and special needs tenants applying for and residing in Lantern’s supportive housing programs. This role is responsible for supporting housing stability through intake, leasing compliance, rent collection coordination, and tenant engagement. The ideal candidate will have experience working with vulnerable populations and a strong understanding of housing compliance and subsidy programs. This position requires flexibility, strong organizational skills, and the ability to collaborate across departments." We can combine into one

  . Responsibilities: We have "Essential Functions" note about reasonable accommodations (maybe skip). Then "General Responsibilities" list of sentences. Then sub-sections: Intake, Leasing & Compliance, Rent Collection & Housing Stability each with bullet-like sentences. We'll create a

  with
  • items covering each duty. Let's list duties: General Responsibilities: - Provide high-quality customer service to residents and applicants by responding to calls, messages, and emails in a timely and professional manner. - Maintain accurate and complete tenant files, ensuring compliance with subsidy agencies, funders, and regulatory requirements, including LIHTC and other tax credit documentation. - Manage vacancies in accordance with Lantern policies and procedures. - Collaborate with clinical staff and property management to maintain a safe, clean, and supportive environment. - Monitor occupancy rates and work with site teams to maintain at least 95% occupancy. Intake: - Coordinate with referral sources and agencies to obtain applications for available units. - Schedule, meet with, and interview applicants for assigned sites. - Review and collect required eligibility documentation. - Assist applicants with subsidy application preparation. - Issue acceptance letters in coordination with leadership. - Coordinate and facilitate new tenant move-ins in accordance with agency procedures. Leasing & Compliance: - Ensure all tenant files are compliant with supportive housing and regulatory requirements, including move-ins, annual and interim recertifications, rent changes, and terminations. - Prepare and track lease renewals and ensure timely completion of lease documentation. - Complete income calculations for rent and subsidy eligibility. - Maintain tracking systems and provide regular leasing and compliance reports. - Participate in building management meetings and provide updates as needed. - Maintain complete and organized files for all assigned properties. - Delegate tasks to the Leasing Assistant, if applicable. Rent Collection & Housing Stability: - Communicate regularly with funders and landlords, including submission of rent rolls and required reports. - Review aging reports to identify tenants at risk of arrears. - Oversee issuance of arrears notices and collaborate with program staff on interventions. - Work with case management teams to support tenants in maintaining financial stability. - Review incident reports to identify lease violations and collaborate on resolution plans. - Coordinate with property management on non-payment and holdover proceedings when necessary. - Ensure compliance with policies related to unit abandonment and re-rental. - Perform other job-related duties as assigned. We'll include all as
  • . Requirements: "Required Education And Experience" paragraph: "Associate degree in a related field required; Bachelor’s degree in a related field preferred. Minimum of 2 years of experience working with vulnerable populations, including individuals experiencing homelessness, mental illness, substance use, HIV/AIDS, or related challenges. Experience in leasing compliance, property management, supportive housing, or a related field preferred. Working knowledge of housing regulations including LIHTC, Section 8, NYCHA, HPD, DHCR, rent stabilization, and Fair Housing practices. Strong organizational skills and attention to detail. Ability to work independently and as part of a team. Strong written and verbal communication skills. Excellent customer service skills with the ability to engage tenants respectfully and professionally. Proficiency in Microsoft Office Suite, including Excel, and experience with databases such as CAPS or HASA Web preferred. Basic math skills required." We can split into Requirements (education/experience) and Skills maybe. But we have both. The instruction: Use headings for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we can put education/experience under Requirements, and skills under Skills. Qualifications maybe not needed. Thus: Requirements

    Requirements

    • Associate degree in a related field required; Bachelor’s degree in a related field preferred.
    • Minimum of 2 years of experience working with vulnerable populations, including individuals experiencing homelessness, mental illness, substance use, HIV/AIDS, or related challenges.
    • Experience in leasing compliance, property management, supportive housing, or a related field preferred.
    • Working knowledge of housing regulations including LIHTC, Section 8, NYCHA, HPD, DHCR, rent stabilization, and Fair Housing practices.
    Skills

    Skills

    • Strong organizational skills and attention to detail.
    • Ability to work independently and as part of a team.
    • Strong written and verbal communication skills.
    • Excellent customer service skills with the ability to engage tenants respectfully and professionally.
    • Proficiency in Microsoft Office Suite, including Excel, and experience with databases such as CAPS or HASA Web preferred.
    • Basic math skills required.
    Schedule

    Schedule

    Full-time, Monday - Friday, 9:00 AM - 5:00 PM. Lantern staff may be asked to adjust schedules based on operational needs.

    We must not include any other sections like Benefits, Pay. Check for any duplicated lines: we have not included EEO note. Make sure we preserve all substantive info: Did we miss anything like "Work Environment" and "Physical Demands"? Those are substantive. Should we include them? The instruction: Preserve ALL substantive information; do NOT invent or summarize away detail. So we need to include Work Environment and Physical Demands. Where to place? Could be under Responsibilities or a separate section like "Work Environment". But allowed headings list does not include Work Environment. However we can still include as a

    under Responsibilities maybe? But we must not invent headings not allowed? The instruction: Use

    for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It says e.g., implying those are examples but we should prefer those headings. It also says: Include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text. It doesn't forbid other headings, but says use

    for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Likely we should stick to those headings only. However we need to preserve Work Environment and Physical Demands info. We could incorporate them into Responsibilities as list items or a paragraph. That would preserve info without extra heading. Let's add them as list items under Responsibilities. Add items: - Work Environment: This position operates in a supportive housing setting and works with individuals who may experience mental illness, substance use, disability, HIV/AIDS, and other chronic health conditions. - Physical Demands: While performing the duties of this job, the employee is regularly required to stand, walk, sit, stoop, climb stairs, and/or kneel. Occasionally, the employee may lift and/or move up to 10 pounds. Add as

    . Now check we didn't miss any other info: "Note: Lantern Community Services provides equal employment opportunities..." that's EEO boilerplate, remove. Also "PI287324123" is Job ID, remove. Now produce HTML fragment. Structure:

    About the role

    ... combined paragraph ...

    Responsibilities

    • ...
    ...

    Requirements

    ...

    Skills

    ...

    Schedule

    ...

    Make sure no extra whitespace issues. Let's craft the About the role paragraph: Combine the two paragraphs: "Lantern Community Services helps New Yorkers impacted by homelessness move from surviving to thriving by pairing safe, supportive housing with wraparound services that build lasting stability and independence. Lantern was recognized as a Top 2025 Workplace by City & State New York. The Housing Stability Specialist works directly with low-income and special needs tenants applying for and residing in Lantern’s supportive housing programs. This role is responsible for supporting housing stability through intake, leasing compliance, rent collection coordination, and tenant engagement. The ideal candidate will have experience working with vulnerable populations and a strong understanding of housing compliance and subsidy programs. This position requires flexibility, strong organizational skills, and the ability to collaborate across departments." Now Responsibilities list items: include all from earlier plus Work Environment and Physical Demands. Let's list them in order: - Provide high-quality customer service to residents and applicants by responding to calls, messages, and emails in a timely and professional manner. - Maintain accurate and complete tenant files, ensuring compliance with subsidy agencies, funders, and regulatory requirements, including LIHTC and other tax credit documentation. - Manage vacancies in accordance with Lantern policies and procedures. - Collaborate with clinical staff and property management to maintain a safe, clean, and supportive environment. - Monitor occupancy rates and work with site teams to maintain at least 95% occupancy. - Coordinate with referral sources and agencies to obtain applications for available units. - Schedule, meet with, and interview applicants for assigned sites. - Review and collect required eligibility documentation. - Assist applicants with subsidy application preparation. - Issue acceptance letters in coordination with leadership. - Coordinate and facilitate new tenant move-ins in accordance with agency procedures. - Ensure all tenant files are compliant with supportive housing and regulatory requirements,