Housing Services Manager

About the Role

Under the general direction of the Housing & Community Development Director, the Housing Services Manager provides strategic and operational leadership for the City’s Housing Services Divisions, including the direct administration of the McKinney Housing Finance Corporation (MHFC). This position is responsible for implementing departmental goals and Council priorities related to affordable housing, housing finance programs, and resident support programs. The Manager oversees the Housing Administrator and ensures effective coordination of housing production, preservation, grant compliance, and financial tools in alignment with the Director’s vision and city policy direction.

Responsibilities

• Division Leadership & Operational Management:
  • Reports directly to the Housing & Community Development Director and assists in implementing departmental goals, policies, and Council-directed housing initiatives.
  • Provides day-to-day leadership and oversight of Housing Services operations.
  • Supervises and evaluates the Housing Administrator.
  • Ensures division work plans align with departmental priorities and regulatory requirements.
  • Reviews and approves major program expenditures, contracts, reports, and policy recommendations prior to submission to the Director.
  • Assists the Director in preparing materials for City Council, Boards, and Commissions.
  • Proactively identifies operational challenges and recommends division-level improvements.
  • Leads collaboration with other city departments to integrate housing initiatives with municipal planning and infrastructure goals.
• Affordable Housing Strategy Implementation:
  • Leads development and implementation of a comprehensive Affordable Housing Strategy.
  • Conducts housing needs assessments and market evaluations.
  • Establishes and administers affordable housing strategies, including revenue identification, program guidelines, and compliance oversight.
  • Designs and oversees a Community Land Trust (CLT) program.
  • Reviews and recommends revisions to housing, zoning, and development policies.
  • Develops measurable performance metrics and tracks program outcomes.
  • Evaluates and pursues diverse funding sources.
  • Collaborates with developers, nonprofits, and stakeholders to increase affordable housing inventory.
• Housing Finance Corporation (MHFC) & Bond Program Administration:
  • Serves as primary staff liaison and operational administrator for the MHFC Board of Directors.
  • Directs the issuance and management of private activity bond programs.
  • Reviews and evaluates applications for bond issuance.
  • Develops policies and procedures governing bond issuance and underwriting criteria.
  • Negotiates complex agreements and oversees Board operations.
  • Manages MHFC corporate banking, accounting, and financial records.
  • Provides oversight of bond counsel, attorneys, and compliance consultants.
• Financial Management:
  • Assists in development and administration of division budgets.
  • Reviews financial projections and risk assessments.
  • Ensures internal controls and regulatory compliance.
  • Monitors expenditures and prepares financial summaries.
• Policy, Compliance & Fair Housing:
  • Ensures compliance with HUD statutes, Fair Housing laws, and federal/state requirements.
  • Oversees implementation of the City’s Fair Housing Program.
  • Reviews legislative changes and develops internal policies.
• Stakeholder & Intergovernmental Relations:
  • Develops partnerships with developers, nonprofits, lenders, and regional housing partners.
  • Coordinates with City departments to implement housing initiatives.
  • Represents the Department at meetings and public forums.
  • Responds to complex stakeholder inquiries.
• Staff Supervision & Organizational Development:
  • Supervises professional, technical, and administrative staff.
  • Establishes performance expectations and accountability measures.
  • Promotes cross-division collaboration and integrated service delivery.
  • Provides performance evaluations and encourages professional development.

Qualifications

• Required:
  • Bachelor’s degree in Public Administration, Urban Planning, Finance, Business Administration, or related field.
  • Five (5) years of progressively responsible experience in housing, community development, public finance, or federal grant administration, including supervisory experience.
  • Experience administering federal entitlement programs and/or housing finance programs preferred.
• Preferred:
  • Master’s degree in relevant field.

Conditions of Employment

• Must pass a drug screen and background check.
• Must have a Class C Texas Driver’s License.

Physical Demands

Tasks involve the ability to exert light physical effort in sedentary to light work, including lifting, carrying, pushing, and/or pulling objects and materials of light weight (5-10 pounds). Tasks may involve extended periods at a keyboard or workstation. Visual and sound perception, discrimination, and oral communication abilities are required.

Work Environment

There is limited exposure to environmental conditions.