Housing Resource Coordinator

About the role

Evergreen Treatment Services (ETS) has been transforming lives through innovative addiction and social services in Western Washington for over 50 years. The REACH Program works with individuals experiencing homelessness and behavioral health conditions to foster community health and safety through outreach, relationship, healing interventions and systems advocacy, grounded in harm reduction, racial equity, and a commitment to diverting people from jail. The Housing Resource Coordinator is part of the Housing team that supports ETS’ mission through housing navigation, resource coordination, landlord engagement, and collaboration with care teams to advance housing stability for clients.

Responsibilities

• Housing Navigation and Landlord Engagement (35% of duties): Develop and maintain a portfolio of permanent and temporary housing opportunities for REACH clients; build and maintain partnerships with landlords, property managers, housing providers, motels, and referral partners; coordinate access to housing resources and support housing placement and retention; maintain current knowledge of landlord‑tenant issues, housing eligibility requirements, and local housing resources; assess, prioritize, and coordinate responses to time‑sensitive housing placement needs with internal and external partners.
• Program Coordination and Administrative Support (30% of duties): Coordinate housing‑related financial processes, including invoices, payment requests, receipts, and supporting documentation; support implementation of housing prioritization processes, resource allocation, and access pathways; provide administrative and coordination support to case managers as needed to facilitate client housing placement and service delivery; maintain organized and up‑to‑date housing resource information, application materials, and related program documentation; provide communication and coordination support to case managers, housing providers, and external partners.
• Contract Compliance and Documentation (20% of duties): Serve as a point person for contract reporting, data tracking, and compliance‑related activities; complete documentation and maintain records in accordance with agency, contract, state, and federal requirements; ensure services and activities are delivered consistently with ETS/REACH program policies and procedures.
• Team Collaboration (15% of duties): Attend and participate in REACH team meetings, partner meetings, and other required organizational meetings; contribute to collaborative problem‑solving and ongoing program coordination efforts with internal and external stakeholders; build the housing knowledge and capacity of care teams through training, coaching, and ongoing consultation on housing resources, systems, and best practices; may be assigned a primary area of focus such as temporary housing coordination, permanent supportive housing access, housing provider engagement, housing voucher administration, housing retention, housing‑related financial coordination, internal housing trainings, or other housing‑related functions.

Requirements

• Local travel on behalf of the Agency is a job requirement.
• Additional duties may be assigned as needed.
• Note: New and/or different duties and responsibilities may be assigned to this job at any time.

Qualifications

• High school diploma or equivalent required; bachelor’s degree with coursework in the social service field preferred.
• Two years of prior work experience in work related to outreach or social work.
• Familiarity with services for individuals experiencing homelessness highly desirable.

Skills

• Understanding of racial justice and social equity and a commitment to helping create an equitable environment for all ETS clients, patients, and staff.
• Ability to establish and maintain effective working relationships with clients, patients, and staff from a wide variety of ethnic, socioeconomic, and cultural backgrounds.
• Ability to prioritize workload and daily activities and complete tasks in