Housing Coordinator

About the role

The Housing Coordinator position is an integral member of the Community Support Services Mental Health team. This role assists individuals with severe and persistent mental illness in obtaining and maintaining housing, ensuring compliance with Supported Housing Program requirements, coordinating with community partners and landlords, maintaining fiscal and program records, and supporting client treatment goals. The position requires strong organizational skills, attention to detail, community resource navigation, and the ability to coordinate and direct daily activities within the housing support program.

Responsibilities

• Client Housing Support: Provides direct support to mental health clients with severe and persistent mental illness seeking housing. Assists clients engaged in BestCare mental health services who have been referred by their clinician. Supports clients in securing and maintaining stable housing. Assists clients in achieving goals identified in their Individual Services and Support Plans (ISSPs)
• Program Coordination: Remains current on all Supported Housing Program contract requirements. Provides education and guidance to staff regarding Supported Housing Program requirements. Delegates and coordinates daily duties related to housing services. Attends treatment team meetings and actively participates as a member of the mental health team
• Housing Compliance & Community Relations: Establishes and maintains collaborative relationships with landlords and property management companies. Develops new housing opportunities and community housing resources. Ensures prospective rental units meet state housing codes and standards. Conducts home inspections as required by program guidelines
• Client Monitoring & Skill Development: Conducts or participates in client home visits and welfare checks when appropriate. Assists with facilitation and coordination of skill-building classes, including Ready to Rent, budgeting, and related educational programs.
• Documentation, Reporting & Fiscal Responsibilities: Completes participant intake screenings and related program documentation. Maintains administrative records and housing program paperwork. Tracks client rents and housing-related expenditures. Processes check requests. Conducts background checks as appropriate. Performs required data tracking and reporting duties.
• General: Performs other related duties as assigned

Requirements

• Education and Experience: Associate's or Bachelor's degree in Social Services, Psychology, Human Services, Counseling, or