Housing Navigator - Westside & Downtown

We need to output HTML fragment with sections: About the role? Actually we have summary, responsibilities, qualifications, benefits, schedule, location maybe. Use

for section headings. Do not repeat job title as heading. No Job ID. Remove boilerplate like EEO, etc. Keep substantive info. We need sections only when posting has real specific content. So we can have: - About the role (maybe summary) - Responsibilities (essential duties) - Qualifications - Benefits (list) - Schedule (Monday-Friday 8am-4:30pm) - Location (maybe not a required heading but could be included under About? There's no heading for location in list but we could include under About the role? The instruction says use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Location not listed but we could embed in About the role paragraph. We must not create Pay section unless posting states pay (none). So omit Pay. We must not create Skills unless posting has specific skills list; qualifications includes skills but we could keep Qualifications. We must not create Requirements unless posting has specific requirements separate; we have qualifications. Thus sections: About the role (summary), Responsibilities, Qualifications, Benefits, Schedule. We need to preserve all substantive info: location, openings, reports to, program, department, etc. Should we include those? They are metadata; we can fold into short

maybe under About the role. We must not repeat job title as heading. So no heading for "Housing Navigator". Good. We need to output only HTML fragment, no /, no markdown fences. Let's craft:

About the role

Reports to: Program Manager, Housing Stabilization and CES. Program: 1705- Navigation. Department: Coordinated Entry. Location: Westside Administration Office - 1453 16th Street, 2nd Floor, Santa Monica, CA 90404; The Nest II - 316 W 2nd Street, Los Angeles, CA 90012. Openings: 1. Summary: In collaboration with the Department of Mental Health Interim Housing Program (DMH IHP), the Housing Navigation Program is responsible for providing housing-focused supportive services for people experiencing homelessness with the goal of helping them identify, apply for, secure, and move into permanent housing. As a vital member of a multi-person Housing Navigation team, housed within the Housing department, this role bridges a critical gap in services in the Los Angeles Continuum of Care (LA CoC). This is a fast-paced role that operates 'in the field' with clients and is also required to partner with staff and clients at Interim Housing sites within the agency. The role is responsible for preparing housing applications, must have a strong focus on attention to detail, and will report to the Program Manager for the timely processing of any documentation submitted to the Housing Authority, Permanent Supportive Housing providers, or private landlords on behalf of program-enrolled clients.

Responsibilities

• Carry a case load of 20-25 clients to prepare and ensure that their housing interventions are successful, as signified by the signing of a lease.
• Developing a housing plan in collaboration with the client detailing clients’ needs for housing.
• Completing the County approved Coordinated Entry System Los Angeles Homeless Assessment Tool in HMIS within one month in partnership with IHP staff.
• Ensure that all required documents are uploaded into HMIS within 3 months of client entering IHP.
• Assist clients with obtaining identification and Social Security card, verification of disability, verification of homelessness, and other documents needed for permanent housing as needed.
• Serving as the client’s Point of Contact for permanent housing resource matching.
• Notifying the client’s additional treatment providers when a client is matched to a permanent housing resource.
• Completing housing applications, including the Universal Housing Application within seven days of invitation.
• Working with the clients to locate available permanent housing units, transporting and accompanying the client to view available units, and completing a rental application prior to the voucher’s expiration date.
• Identifying housing resources and developing relationships with property owners, property management companies, and landlords to increase the permanent housing opportunities for clients.
• Transporting clients to property management/housing authority offices to complete applications and execute leases.
• Assisting clients in understanding the requirements of the lease, the lease up process, and expectations for tenancy.
• Assisting clients with obtaining security deposit, furniture and other household goods.
• Assisting in arranging for and supporting the details of the move to permanent housing and providing transportation.
• Reviewing and negotiating leases with landlords/property managers, conducting unit site visits and providing support to the participant regarding budgeting for housing expenses.
• Ensure warm handoff to permanent housing case managers as appropriate.
• Within the oversight of Program Manager and supervisory team, collaborate with assigned DMH IHP site staff to effectively communicate, problem solve, and provide services to clients identified for Housing Navigation.
• Maintain up to date, accurate, and complete data and progress notes, records, and communication logs regarding referrals, housing applications, and coordination with outside partners and as required by the project and its funding sources.
• Maintain a current, thorough knowledge of Housing Resources and various subsidy types inclusive of Permanent Supportive Housing providers in our community.
• Establish and maintain effective working relationships with HACLA, HACOLA, DHS, DMH, and other community housing resource providers.
• Attend and participate in supervision, staff meetings, trainings, conferences, workshops, and special projects to promote professional development.

Qualifications

• Bachelor’s degree in related field (Social Work, Community Organizing, or other Human Services) and one year’s full-time experience working with people experiencing homelessness, preferably those living with mental illness and / or substance addictions; or an equivalent combination of education and experience
• Knowledge of homeless social service providers and Coordinated Entry System
• Able to communicate and interact with subcontractors, housing providers and community partners in a culturally competent manner
• Detail oriented with excellent time management, organizational, written, verbal, interpersonal, and computer skills
• Self-starter with the ability to stay ahead of the curve and thrive in fast-paced work environment
• Able to work effectively with a wide range of constituencies
• Current valid CA Driver’s License

Benefits

• Medical, Vision, Dental, Life Insurance, 403(b) Retirement plan, Employee Assistance Program (EAP), etc.
• Medical Insurance
• Vision Insurance
• Dental Insurance
• Retirement Planning (403b) & Matching
• Paid Holidays
• Paid Vacation Days
• Paid Sick Days
• Employee Assistance Plans (EAP)
• TELUS Health Flexible Spending Account (FSA)
• Basic Life / Accidental Death & Dismemberment (AD&D)
• Voluntary Short- and Long-Term Disability
• Voluntary Pet Insurance
• Corporate Discounts: Discounts on Hotels, Theme Parks, Concerts, Movies, Restaurants & More
• The People Concern University & Certificates

Schedule

Monday - Friday, 8am - 4:30pm

We need to ensure we didn't include any boilerplate like EEO, equal opportunity, etc. We removed those. Also removed "Work Environment" etc? That is substantive but not under a heading; we could incorporate into About the role or maybe a separate section? The instruction says we can create sections only for those headings list; but we could also include work environment details in About the role paragraph. However we must preserve all substantive information; we can add a paragraph about work environment inside About the role or maybe a separate

Work Environment

but that's not in the allowed list; better to fold into About the role. Let's add a sentence about work environment after summary. Also we need to include "Status: Full-time/Non-Exempt/Non-Management". That's substantive; we can include in About the role paragraph. Let's adjust About the role paragraph to include status, schedule? Actually schedule separate. We'll include status and maybe work environment. Let's rewrite About the role paragraph:

Reports to: Program Manager, Housing Stabilization and CES. Program: 1705- Navigation. Department: Coordinated Entry. Location: Westside Administration Office - 1453 16th Street, 2nd Floor, Santa Monica, CA 90404; The Nest II - 316 W 2nd Street, Los Angeles, CA 90012. Openings: 1. Status: Full-time/Non-Exempt/Non-Management. Summary: In collaboration with the Department of Mental Health Interim Housing Program (DMH IHP), the Housing Navigation Program is responsible for providing housing-focused supportive services for people experiencing homelessness with the goal of helping them identify, apply for, secure, and move into permanent housing. As a vital member of a multi-person Housing Navigation team, housed within the Housing department, this role bridges a critical gap in services in the Los Angeles Continuum of Care (LA CoC). This is a fast-paced role that operates 'in the field' with clients and is also required to partner with staff and clients at Interim Housing sites within the agency. The role is responsible for preparing housing applications, must have a strong focus on attention to detail, and will report to the Program Manager for the timely processing of any documentation submitted to the Housing Authority, Permanent Supportive Housing providers, or private landlords on behalf of program-enrolled clients. Work environment combines field and office settings; regularly required to sit, stand, bend; occasionally lift or carry up to 35 lbs.; may walk or drive to different local sites; work in busy and loud environments; exposure to elements like cold, heat, dust, noise and odor; may need to bend, stoop, twist, and sit throughout the day.

That covers work environment. Now ensure we didn't duplicate any content. Benefits list includes both the short line and detailed list; we might have duplication: first line "Medical, Vision, Dental, Life Insurance, 403(b) Retirement plan, Employee Assistance Program (EAP), etc." then later we list each individually. Could be considered duplication but it's still substantive; we could keep just the detailed list. To avoid duplication, we can keep only the detailed list. The instruction: preserve ALL substantive information; not to invent or summarize away detail. Duplication is okay but maybe better to avoid redundancy. We'll keep the detailed list only. Thus Benefits

with items: Medical Insurance, Vision Insurance, Dental Insurance, Retirement Planning (403b) & Matching, Paid Holidays, Paid Vacation Days, Paid Sick Days, Employee Assistance Plans (EAP), TELUS Health Flexible Spending Account (FSA), Basic Life / Accidental Death & Dismemberment (AD&D), Voluntary Short- and Long-Term Disability, Voluntary Pet Insurance, Corporate Discounts: Discounts on Hotels, Theme Parks, Concerts, Movies, Restaurants & More, The People Concern University & Certificates. Now schedule: Monday - Friday, 8am - 4:30pm. Now output HTML. Check no extra