HOUSING NAVIGATOR

About the role

BLEHEALTH is seeking a compassionate and resourceful Housing Navigator to help individuals and families experiencing housing instability secure and maintain safe, stable housing. This role combines case management, housing advocacy, community outreach, and care coordination to support members in overcoming barriers to permanent housing.

Responsibilities

• Conduct housing assessments and identify barriers to obtaining and maintaining housing.
• Develop individualized housing support plans and assist members in achieving housing goals.
• Connect members with permanent housing opportunities, including supportive housing programs.
• Build and maintain relationships with landlords, property managers, housing authorities, and community partners.
• Assist members with housing applications, obtaining required documentation, and accessing public benefits.
• Help secure rental assistance, security deposits, moving assistance, and other housing-related resources.
• Advocate for members with landlords, service providers, and community agencies.
• Provide housing-focused case management, crisis intervention, and housing retention support.
• Educate members on tenant rights, lease compliance, budgeting, independent living skills, and housing stability.
• Conduct field visits, home visits, and move-in support as needed.
• Maintain accurate and timely documentation in accordance with program requirements.
• Perform other related duties as assigned.

Qualifications

• Required: Associate degree in Social Work, Human Services, Psychology, or a related field; or equivalent combination of education and relevant experience.
• Required: Minimum of 2 years of experience in housing navigation, case management, social services, homeless services, community outreach, or a related field.
• Required: Strong organizational, communication, and problem-solving skills.
• Required: Ability to work independently and manage multiple priorities.
• Required: Proficiency with Microsoft Office, including Word, Excel, Outlook, and web-based systems.
• Required: Reliable transportation for community-based work.
• Required: Valid California driver's license and current auto insurance.
• Preferred: Experience working with individuals and families experiencing homelessness.
• Preferred: Knowledge of housing programs, rental assistance resources, and community-based services.
• Preferred: Experience with harm reduction, motivational interviewing, or trauma-informed care.
• Preferred: Bilingual in English and Spanish.

Skills

• Compassionate, member-centered approach
• Strong relationship-building and advocacy skills
• Cultural humility and sensitivity when working with diverse populations
• Ability to navigate complex systems and connect members with community resources
• Commitment to helping members achieve long-term housing stability

Benefits

• Paid time off and holidays
• Health, dental, vision and life insurance benefits
• Professional growth opportunities
• Meaningful work that positively impacts the community

Pay

$20.00 - $22.00 per hour

Schedule & Location

Full-time, in-person and community-based throughout the Los Angeles region. Position based in Pomona, CA.