Housing Navigator

Responsibilities

• Maintain a caseload between 30-35 clients
• Establish and execute an individualized housing plan encompassing tenant screening, assessment, and housing goals with action steps
• Participate in weekly Interdisciplinary Care Team and/or Service Planning Area (SPA) meetings
• Enroll families & individuals into the CES bed reservation through the Homeless Management Information System (HMIS) database (if applicable)
• Client contacts are to be made on a weekly basis or a minimum of four days of service each month
• Monitor client progress and collaborate with members of the client's care team to assess program effectiveness, develop strategies, and support goal attainment
• Provide crisis intervention and counseling, guiding clients through life skills development, therapeutic interventions, and community engagement activities
• Aid clients with housing searches, applications, and resource connections for additional needs
• Link clients to resources to assist with psycho-social and daily needs such as health care, food, hygiene items, and referrals to other agencies for permanent supportive housing
• Aid families and individuals with housing resources
• General understanding of community supports programs in connection with Department of Health and Care Services (DHCS)
• Understand GIRP notes as a provided structured format for documenting
• Document client progress and outcomes in the Electronic Health Record system (EHR) and HMIS systems while coordinating with case management to identify resources addressing health, housing, and daily living needs
• Verify client's move-in expenses and/or furniture needs while collecting all relevant supporting documentation related to housing
• Engage in networking with landlords, property managers, and other community stakeholders
• Perform walkthroughs of prospective units to assess health and housing quality standards, if applicable
• Acquire a comprehensive understanding of fair housing laws, local housing regulations, and various housing programs available within the community
• Maintain client Protected Health Information (PHI) according to HIPAA
• Act in an ethical manner reflecting core values of integrity, transparency, accountability, respect, and responsibility

Qualifications

• Possess a valid CA Driver’s License and have eligibility for Company vehicle insurance
• High school Diploma or equivalent
• Professional verbal and written communication skills
• Have access to a vehicle
• Proficiency in Microsoft Office/Teams (Mail, Docs, Sheets, Calendar)
• At least 6 months to 1 year of previous case management experience (preferred)
• Experience working in a non-profit or community-based organization with homeless individuals and/or families experiencing literal or at-risk homelessness (preferred)

Benefits

• Medical Insurance funded up to 91% by Illumination Health + Home (Kaiser and Blue Shield), depending on the plan
• Dental and Vision Insurance
• Life, AD&D and LTD Insurance funded 100% by Illumination Foundation
• Employee Assistance Program
• Professional Development Reimbursement
• 401K with Company Matching
• 10 days vacation PTO/year
• 6 days sick PTO/year
• 10 days holiday PTO/year
• Potential eligibility for the Public Service Loan Forgiveness Program (PSFL) for federally qualified loans

Pay and Schedule

The pay range for this position is $22.00 - $25.00 per hour, depending on experience.

The schedule for this role is Monday - Friday, 8:00am - 4:30pm.