Housing Manager

About the role

Description Paramark Corp is seeking a dedicated professional to join our team in Maple Grove, MN, as a full-time Housing Manager.

About Applewood Pointe

Applewood Pointe of Maple Grove at Arbor Lakes is a 102-unit independent living senior cooperative that has been open since 2020. This senior cooperative has a wonderful environment with a great family atmosphere.

About Paramark

Founded in 1971 and headquartered in Rochester, Minnesota, Paramark Real Estate Services offers premium property management, facility management, and commercial brokerage services for private investors, institutions, corporations, not-for-profits, homeowner associations, and cooperatives. Since its inception, Paramark Corp has experienced rapid growth, managing properties across Colorado, Florida, Illinois, Iowa, Kansas, Minnesota, North Dakota, Texas, Washington, and Wisconsin.

Responsibilities

• Represent your property and build positive relationships with residents and program staff.
• Communicate in a friendly, helpful, and engaging manner.
• Enhance your knowledge and skills for working effectively with diverse populations.
• Work closely with the cooperative's 5-member Board of Directors and several committees.
• Manage contract services, public relations, marketing, and financial performance of the cooperative.
• Oversee all aspects of the management office.
• Interact with members, maintain open lines of communication.
• Receive, review, and input invoices for payment.
• Receive and process monthly member fees.
• Order supplies, receive deliveries, answer phones, and respond to emails.
• Maintain files, including member files, emergency contact information, and legal, financial, and contract files.
• Manage and execute tours of the building during open houses.
• Coordinate the preparation of an annual budget.
• Advise the Board on potential improvements and budget issues, including variances.
• Manage and supervise staff, including one maintenance technician and one janitorial technician.
• Process maintenance requests.
• Uphold and implement the policies and procedures of the Cooperative, established both in the cooperative's legal documents and those adopted by the Board of Directors.
• Other duties as assigned.

Requirements

• Previous experience in property management is preferred.
• Able to provide customer service in a friendly, courteous, and responsible fashion to a wide variety of residents.
• Patient, flexible, active listening skills, assertiveness, and compassion.
• Excellent verbal and written communication skills are essential.
• Excellent organizational skills with the ability to prioritize.
• Proven problem-solving abilities are necessary.
• Self-directed, highly motivated, and able to work independently or on a team.
• Strong computer skills and a willingness to learn new software programs are required.
• Experience with Yardi software is a plus.

Physical Requirements

• Regularly: Walking, Standing, Sitting, Lifting, Using electronics, Reaching

Qualifications

Pass a criminal background check.

Candidates will be required to pass the company background check for employment.

Skills

None specified in the job posting.

Benefits

None specified in the job posting.

Pay

Not specified in the job posting.

Schedule

Not specified in the job posting.