Housing Manager

About the Role

Paramark Corp is seeking a dedicated professional to join our team in Coon Rapids, MN, as a full-time Housing Manager.

About Realife Coon Rapids

Realife of Coon Rapids is a 102-unit independent-living senior cooperative that will soon celebrate its 25th anniversary.

About Paramark

Founded in 1971 and headquartered in Rochester, Minnesota, Paramark Real Estate Services offers premium property management, facility management, and commercial brokerage services for private investors, institutions, corporations, not-for-profits, homeowner associations, and cooperatives. Since its inception, Paramark Corp has experienced rapid growth, managing properties across Colorado, Florida, Illinois, Iowa, Kansas, Minnesota, North Dakota, Texas, Washington, and Wisconsin.

About You

You are passionate about your work and driven to succeed. You are always there to help the team when needed and aren't afraid to ask for assistance. You embody our corporate values: being customer-focused, maintaining a positive attitude, demonstrating a great work ethic, showing dedication, and being a team player.

Responsibilities

As a Property Manager, you will represent your property and have the opportunity to build positive relationships with residents and program staff. This role serves as the first point of contact for residents, so it's essential to communicate in a friendly, helpful, and engaging manner. You will also enhance your knowledge and skills for working effectively with diverse populations.

Daily Tasks

• Work closely with the cooperative's 7-member Board of Directors and several committees
• Manage contract services, public relations, marketing, and financial performance of the cooperative
• Oversee all aspects of the management office
• Interacts with members, maintaining open lines of communication
• Receives, reviews, and inputs invoices for payment
• Receives and processes monthly member fees
• Orders supplies, receives deliveries, answers phones, and responds to emails
• Maintains files, including member files, emergency contact information, and legal, financial, and contract files
• Responsible for managing and executing tours of the building during open houses
• Coordinates the preparation of an annual budget
• Advises the Board on potential improvements and budget issues, including variances
• Responsible for the management and supervision of staff, including one maintenance technician
• Processes maintenance requests
• Upholds and implements the policies and procedures of the Cooperative, established both in the cooperative's legal documents and those adopted by the Board of Directors
• Other duties as assigned

Requirements

• Previous experience in property management is preferred
• Ability to provide customer service in a friendly, courteous, and responsible fashion to a wide variety of residents
• Must possess patience, flexibility, active listening skills, assertiveness, and compassion
• Strong verbal and written communication skills are essential
• Excellent organizational skills with the ability to prioritize
• Proven problem-solving abilities are necessary
• Must be self-directed, highly motivated, and able to work independently or on a team
• Strong computer skills and a willingness to learn new software programs are required
• Experience with Yardi software is a plus

Physical Requirements

While performing the duties of this job, the employee will be regularly: Walking, Standing, Sitting, Lifting, Using electronics, Reaching.