Housing | Housing Navigator

Principal Duties

• Works with clients, referred by supervisor, to enroll in program and identify eligible and available housing units for lease.
• Accompanies clients to all housing appointments and serves as clients’ primary advocate during the housing search and selection process and prior to transfer to the housing case manager.
• Aids clients in gathering all documents necessary to complete a housing program enrollment.
• Maintains precise and accurate documentation of housing navigation services, including client files and entries into the program databases.
• Attends Housing Assessor, Navigator, HMIS and other applicable trainings, as assigned, to effectively collaborate with partners and implement the navigation portion of the program effectively.
• Collaborates with a variety of outside providers, as necessary, to meet client’s needs and avoid duplications of services.
• Provides community resource referrals for clients.
• Performs other duties as assigned.

Qualifications

• PREFERRED QUALIFICATIONS: Associate Degree in psychology or related field. One (1) year experience in housing navigation, case management or social services.
• MINIMUM QUALIFICATIONS: High School Diploma or G.E.D. Three (3) years experience in housing navigation, case management or social services. Valid Texas Driver’s License.

Skills Requirements

• Experience interacting in person and by telephone and email with people in need of assistance.
• Experience conducting outreach and presentations.
• Flexible and effective team player, able to adapt to changes and a busy workplace environment.
• Knowledge and experience with housing issues and available resources.
• Experience and knowledge with the challenges of and resources for those at-risk of homelessness.
• Knowledge of homelessness and related issues, and poverty-related issues.
• Ability to work with diverse communities.
• Excellent organizational skills and an ability to self-motivate.
• Excellent written/verbal communication and people skills.
• Computer literate – experience with MS Office: Word, Excel, Outlook, and using internet.
• Ability to work under pressure, address multiple priorities and meet deadlines.
• Ability to identify key issues in problem solving and implement effective and creative solutions.

Skills

• Knowledge of homelessness and related issues, and poverty-related issues.
• Ability to work with diverse communities.
• Excellent organizational skills and an ability to self-motivate.
• Excellent written/verbal communication and people skills.
• Computer literate – experience with MS Office: Word, Excel, Outlook, and using internet.
• Ability to work under pressure, address multiple priorities and meet deadlines.
• Ability to identify key issues in problem solving and implement effective and creative solutions.

Benefits

• Catholic Charities is an equal opportunity employer. We actively foster an environment that is free of racism, discrimination, bias, and harassment where all individuals are treated with dignity, safety, and respect.

Pay

• The pay range for this position is TBD based on experience and qualifications.

Schedule

• The schedule for this position is typically full-time, but may vary based on the needs of the department.