Housing Director, Recovery Residence

About the role

The Housing Director provides strategic and hands-on leadership for Partners Recovery Residences, overseeing a statewide portfolio of recovery residences that serve individuals recovering from substance use disorders, including justice-involved individuals transitioning from incarceration, probation, court involvement, or other correctional systems. This role combines director-level leadership responsibilities with direct operational involvement and may step into operational duties as needed to ensure continuity of operations.

Key Accountabilities

• Ensure recovery residences operate safely, consistently, and in full alignment with NARR Level 2, Minnesota Housing Support, DHS standards, and applicable ordinances
• Provide executive leadership for a statewide, multi-site housing portfolio, including operational oversight, risk management, and continuous quality improvement
• Build, lead, and retain a high-performing team through hiring, coaching, training oversight, and performance management in coordination with HR
• Maintain audit readiness through strong documentation standards, inspections, incident response processes, and timely corrective actions
• Strengthen referral partnerships and internal coordination to support occupancy, effective intake, and continuity of care for residents
• Monitor budgets and operational performance, providing clear reporting and recommendations to executive leadership

Primary Job Duties

• Leadership & Strategy
• Compliance, Quality Assurance & Documentation
• People Leadership, Hiring & Training
• Partnerships, Referrals & Continuity of Care
• Operations, Budgeting & On-Call Support
• Intake, Occupancy & Resident Transitions

Knowledge & Skills

• Strong leadership, communication, and conflict-resolution skills
• Ability to manage multiple priorities and drive accountability across multiple locations
• Knowledge of recovery residence operations, quality standards, and compliance practices (including NARR Level 2 and MN Housing Support requirements)
• Knowledge of Minnesota behavioral health systems and DHS standards
• Ability to develop, implement, and monitor policies and procedures
• Skill in performance management, coaching, and staff development
• Proficiency with electronic health records and Microsoft Office applications
• Ability to translate operational data and compliance findings into clear action steps.

Required Qualifications

• Associate or bachelor’s degree in Human Services, Behavioral Health, Social Work, Criminal Justice, or a related field; equivalent combination of education and experience considered
• Minimum of 5 years of progressively responsible experience in behavioral health, substance use disorder treatment, supportive housing, or recovery residence settings, including supervisory or multi-site leadership experience
• Strong written and verbal communication skills; ability to produce clear reports and documentation
• Demonstrated ability to supervise others and manage multiple priorities
• Experience supervising multiple sites and staff teams
• Experience working with justice-involved populations in a housing or recovery context
• Familiarity with NARR standards, Minnesota Housing Support (formerly GRH) billing, documentation audits, and/or DHS requirements
• Valid driver’s license and acceptable driving record required
• CPR/First Aid certification required or ability to obtain upon hire
• Ability to respond to emergencies and participate in an on-call rotation as needed