HOUSING COORDINATOR

About the role

The Housing Coordinator is responsible for providing best practices in case management to Veteran households enrolled through Shallow Subsidies - Supportive Services for Veteran Families. This job operates in an office environment and a mobile-office setting when traveling to meet Veterans' needs and perform outreach activities. While performing the duties of this job, the employee is regularly required to talk or hear and typically uses office and personal communication equipment. The position has no direct supervisory responsibilities but does serve as a coach and mentor for other positions in the organization.

Responsibilities

• Conduct a formal assessment of Veterans to establish program eligibility
• Provide best practices in case management to help qualified Veterans retain housing and achieve long-term stability through more financial income/support.
• Complete monthly case management check-ins on Veterans enrolled in the program
• Develop, and implement a 2-year housing stability plan with Veteran participants.
• Cultivate productive relationships with the appropriate community resources through outreach to ensure referrals for Veterans’ services
• Maintain case management data in the Homeless Management Information System
• Support the more extensive SSVF program as needed.
• Other duties as assigned.

Skills

• Crisis management
• Ability to work with multiple staff, clients, and agencies
• Able to meet tight deadlines under pressure
• Organization skills
• Ability to work both independently and as part of a team
• Effective oral and written communication skills
• Continuous demonstration of behaviors aligned with a posture of servant leadership and our cultural values

Qualifications

Required:

• Associate's Degree with a minimum of two years of case management experience or closely related experience
• Or High School diploma or equivalent and a minimum of four years of case management experience or closely related field experience
• Valid driver's license
• Adept with computer programs including but not limited to Microsoft Office suite and data information management systems

Preferred:

• Bachelor's Degree in human services, behavioral science, or a related field with one year of case management experience

Schedule

This is a full-time position. The work hours are 8:00 am to 5:00 pm, Monday - Friday. Occasional work outside of normal office hours may be occasionally required.