Housing Choice Voucher Specialist

Essential Functions

• Schedule, interview and process applicants and or clients seeking HCV program assistance and explains and responds to questions regarding application.
• Review applications, verifies income and background, references and household composition to determine applicant eligibility and notifies applicants of either admission or declination.
• Conduct program briefings for HAJ applicants/clients new to the program.
• Sets up contract agreements, calculates rent, works with landlord to resolve issues and concerns.
• Conducts timely re-certifications for assigned clients either annually or interim as required due to family status changes in accordance with HUD and HAJ policy (re-certifications must be completed a minimum of 30 days prior to effective date).
• Responds to inquiries from applicants, clients and landlords and documents complaints, issues and/or updates in the file.
• Prepares monthly reports.
• Completes and submits adjusted disbursement sheet, noting date, type of action and change.
• Maintains a list of all HAP payments suppressed monthly (owner name, client name, contract number and reason for suppression).
• Creates and maintains files for each applicant/client.
• Types and mails correspondence as necessary and maintains copies in client files.

Qualifications

• High School Diploma and two years relevant housing/occupancy specialist, affordable housing case management or related work in property management/real estate or public housing.
• Associate’s degree from an accredited college or university with a major in Finance, Information Technology, Urban Planning, Business/Public Administration or related field.
• Must have an accredited HCV Certification (Specialist of Occupancy or HCV Specialist Certification) or the ability to obtain within 6 months of hire.
• Must possess a valid Illinois driver’s license.
• Must be able to pass a criminal background check.
• Fluent in other languages (Spanish preferred).

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance
• 8 hour shift
• Monday to Friday