Housing Case Manager - Women

About the role

JOIN UGM! With 138 years of experience, and thousands of lives impacted, UGM supports the Fort Worth community and has lasting impact on our most vulnerable. Join a team where every day you are able to change the world! We impact lives practically and spiritually as a Christ-centered organization. SUMMARY: UGM Case Managers are responsible for overseeing the day-to-day program planning, managing, and implementation of their assigned caseload of Residents. A Case Manager provides hands-on client-based programming, ensuring that these services meet the needs of the UGM-TC Residents. You will help our residents transition into independent living by supporting their skill development, emotional healing, and spiritual needs. In this particular role, we are looking for a case manager with a heart for women.

Responsibilities

• Screen and perform psychosocial assessment for incoming residents.
• Complete new resident intake process, including intake assessment.
• Develop Care Plans and Individualized Goals with residents; monitor and document goal and care achievements.
• Provide residents with assistance and support as needed regarding program progress, program class attendance, behavioral issues, problems, etc.
• Lead educational courses, developmental groups, and resident community meetings.
• Connect residents to referral network/linkages with outside agencies and resources.
• Maintain appropriate documentation for all phases and services provided.
• Interact with residents regarding life skills, activities of daily living, laundry, room cleanliness, hygiene, etc.
• Provide coaching and direction as needed.
• Develop, review and update a Discharge Plan and Exit strategy with residents.
• Participate in cross functional support, collaboration, and communication for the benefit of all residents and peers.
• Other duties as assigned.

Requirements

• Five (5) years of clinical Social Work/Case Management experience preferred; experience serving the unsheltered community, particularly veterans and families.
• Bachelors in Social Work or Ministry (direct experience case managing homeless persons can be considered in lieu of education).
• Alignment with Union Gospel Mission’s Christ‑centered mission; desire to live ministry through work.
• Texas Licensed Master Social Worker (LMSW) preferred; minimum Licensed Bachelor Social Worker (LBSW).
• Ability to work occasional flexible hours as requested.
• Willingness to provide a pastoral reference as part of the screening process.

Skills

• Proficient in MS Word, Excel, and Outlook.