Housing Case Manager (Rapid Rehousing- RRH)

Responsibilities

• Demonstrates compassion for people struggling with chronic homelessness, poverty, mental illness and addiction.
• Participate in team meetings and coordinates with HRS leadership, case managers and peer support in the provision of supportive housing services.
• Maintain HUD regulations throughout navigation, lease-up and annual recertification thereafter.
• Cook with and assist consumers with daily living tasks such as money management, shopping and cooking while assessing for needed assistance with Activities of Daily Living.
• Facilitate housing placement and lease signing with consumers.
• Aid consumers in understanding and abiding by their lease obligations.
• Respond to landlord/property management concerns promptly and professionally.
• Coordinate with consumers to assist them with medical, substance use disorder, and mental health appointments and advocate for them as needed.
• Intervene in occasional mental health crisis situations as they arise.
• Be able to enforce healthy boundaries with consumers and be able to therapeutically redirect as appropriate.
• Develops and maintains a working knowledge and relationship with providers of resources for consumers.
• Apprises leadership team of service gaps that affect consumers’ functioning within the community.
• Handle administrative requests from program management.
• Complies with contractual and regulatory requirements, as needed.
• Fosters commitment, team spirit, pride and trust.
• Possesses good work ethic, drive, energy, and persistence to achieve goals.
• Takes accountability for job responsibilities.
• Able to anticipate and bring about change when needed.
• Performs other duties as assigned.

Requirements

• Bachelor’s Level Degree preferred
• High school diploma or equivalent
• At least two years of experience in providing case management or mental health/behavioral health services, experience working with persons experiencing homelessness with mental illness or substance abuse and knowledge of Homeless Management Information System (HMIS).