Housing Case Manager - Hotel Berry

About the role

We’re looking for dedicated team members to join Orange County’s largest nonprofit developer of high-quality affordable housing and services. Join us in our mission to transform lives and strengthen communities for thousands of families, seniors, veterans, transitional age youth, and individuals coming from homelessness in California.

Responsibilities

• Oversee programs fostering life skills, coping mechanisms, goal setting, and housing stability to program participants.
• Provide linkage and referral services to residents to increase housing stability.
• Set boundaries with clients while fostering a supportive environment that promotes dignity, trust, and understanding.
• Maintain responsibility for tenant rosters showing entry-exits for relevant Jamboree property.
• Monitor for warning signs of decompensation and crisis, and respond accordingly.
• Document resident participation in services and track progress of resident goals.
• Complete monthly newsletters describing available social and supportive services offered on-site and off-site, including a calendar reflecting the time and location of such services.
• Maintain information regarding off-site services and programs and provide referrals when appropriate.
• Provide advocacy, onsite case management services, and linkage to residents as needed.
• Complete intake assessment and orientation with new residents.
• Maintain effective relations and coordinate services between community supports, service providers, and property management.
• Provide a positive atmosphere for residents and promote community engagement.
• Provide daily Adult Education groups/workshops onsite to residents.
• Plan and coordinate Health and Wellness events and community building activities yearly.
• Input data into the Homeless Management Information System (HMIS) accurately and on a timely basis.
• Provide onsite life skills training and reinforcement to residents.
• Perform other duties as assigned.

Requirements

• Over 18 years of age.
• Experience working with individuals experiencing chronic homelessness and mental health challenges.
• Familiarity with the Housing First, Harm Reduction, and/or Recovery Oriented service models.
• Ability to maintain relationships with other consumers/members while maintaining appropriate boundaries as a staff.
• Ability to interact in a culturally diverse community.
• AA degree preferred; or equivalent experience serving homeless individuals.
• Ability to work effectively in an interdisciplinary team setting and also independently.
• Knowledge of independent living skills such as cooking, budgeting, housekeeping, being a good neighbor, etc.
• Valid California driver’s license and availability of an insured vehicle.

Qualifications

• Must be able to lift 25 lbs and travel by automobile 10%.
• Working with the homeless population whether on the streets, in shelters or other places of habitation or services.
• Exposure to bed bugs or other infestations, unpleasant smells or odors, unclean individuals or homes due to homelessness or mental health symptoms or poverty.
• Some work will be in a recreational room or common area.
• The noise level is usually moderate but will vary depending on the activity participating in.

Skills

• Excellent communication and interpersonal skills.
• Strong organizational and time management skills.
• Ability to work independently and as part of a team.
• Proficiency in Microsoft Office Suite.

Benefits

Not specified.

Pay

$23/hour + Benefits

Schedule

Full Time