Housing Case Manager - East New York

Pay

$24/hr - $31.25/hr

Benefits

• Three comprehensive healthcare plans to choose from based on priorities and budget; Housing Works covers most of the plan cost; employee pays a portion based on salary.
• Staff begins accruing PTO immediately for a total of up to 30 days earned in the first year.
• Educational benefit available for tuition loan reimbursement, tuition costs, and textbooks.

Overview

The Housing Case Manager (HCM) provides comprehensive Case Management services and care coordination to a caseload of residents who are living with HIV and/or co‑occurring conditions. The HCM works closely with clients in their homes, in the office, and in the community to help ensure housing stability by promoting independent living skills, financial management, and health and wellness.

Responsibilities

• Provide case management services to assigned clients, including supportive counseling, motivational interviewing, crisis intervention, care coordination, linkage and referral, assessment and service plan development, field work, and assessment/observation of resident in their living space as needed but no less than once per month.
• Document all services and interventions provided as per funder, regulatory, industry and internal standards.
• Provide referrals and follow‑up, when necessary, for primary care, substance use services, nutrition, clothing, mental health services, and financial management.
• Maintain meaningful engagement with residents, using motivational interviewing and other supportive interventions to help residents achieve and maintain the highest level of independent functioning possible.
• Promote participation in community activities and other endeavors that promote individual growth and development of a social support network.
• Utilize internal services (ADHC, Health Services, OASAS, Health Homes, Behavioral Health, Community Partnerships, Legal, Job‑Training) to connect and coordinate with other departments.
• Help new clients move into their apartments and assist clients with their transition from homelessness to stable housing.
• In collaboration with the client, develop strength‑based individualized goals and provide constructive feedback on goal participation during scheduled engagement.
• Accompany residents as needed to facilitate access to external services.
• Assess