HOUSING ASSISTANT

Responsibilities

• Assist in the resolution of tenancy problems; respond to complaints; collect rent and rent arrears.
• Interview residents; investigate and verify information obtained.
• Inform tenants of Housing Authority rules, regulations, and requirements.
• Perform income and employment verifications for the purpose of rent determination.
• Conduct field visits for rent collection, home visits regarding housekeeping concerns, window guards, air conditioner surveys, etc.
• Perform rentals and complete annual/interim reviews.
• Perform case reviews and/or process lease renewals/contract rent changes.
• Attend administrative hearings.
• Make court appearances.

Requirements

• A baccalaureate degree from an accredited college; or
• An associate degree or sixty semester credits from an accredited college and one year of satisfactory full-time experience in housing management at a development or developments containing at least 150 apartments, performing any one or a combination of the following duties: interviewing applicants; determining eligibility; gathering and evaluating information to resolve complaints; collecting rents; and/or resolving tenant-related problems; or
• A four-year high school diploma or its educational equivalent, and three years of satisfactory full-time experience as described above; or
• A satisfactory equivalent combination of education and experience as described above.

Undergraduate college credit may be substituted for experience on the basis of 30 semester credits from an accredited college for one year of satisfactory full-time experience. However, all candidates must have a four-year high school diploma, or its educational equivalent.

Additional Information

This vacancy is for a title normally filled through the Automated Transfer List System (ATLS). Employees applying via ATLS must reapply to this vacancy posting to be considered.

This position is open on a direct transfer (lateral) basis and as a promotional opportunity. Employees applying for transfer must have served a period of one year at their current location and in their current title and level (if applicable).

NYCHA has no residency requirements. Assignments will be made throughout the borough.

If appointed on a provisional basis pursuant to §65 of the NYS Civil Service Law, no tenure or permanence accrues to an incumbent in this position by virtue of such appointment.

This position is open to qualified persons with a disability who are eligible for the 55-a Program. Indicate in your cover letter if you would like to be considered under the 55-a Program.