Housing Assistant

About the role

The Housing Assistant serves as the liaison for Leased Housing's Section 8 Project Based Voucher (PBV) and Rental Assistance Demonstration (RAD) Programs, reporting to the Project Based Contract Management Manager.

Responsibilities

• Report to assigned PACT/Trust developments daily to assist with Section 8 Program related activities
• Confirm on-site vacancies and HQS readiness with property management (PACT and Trust)
• Assist PACT/Trust development staff and section tenants with Section 8 inquiries when needed
• Provide property management staff with Section 8 training
• Establish effective working relationships with internal units and outside agencies
• Analyze and prepare monthly PBV status reports for the LHD Senior Director
• Promote positive customer service experience by assisting residents and staff with questions and service needs in a courteous and efficient manner
• Provide daily reports on site visits and follow-up actions for LHD
• Perform other duties as required by the Project Based Management Unit for PACT and Trust Developments

Minimum Qualifications

• A baccalaureate degree from an accredited college; or
• An associate degree or sixty semester credits from an accredited college and one year of satisfactory full-time experience in housing management at a development or developments containing at least 150 apartments, performing any one or a combination of the following duties: interviewing applicants; determining eligibility; gathering and evaluating information to resolve complaints; collecting rents; and/or resolving tenant-related problems; or
• A four-year high school diploma or its educational equivalent, and three years of satisfactory full-time experience as described above; or
• A satisfactory equivalent combination of education and experience as described above. Undergraduate college credit may be substituted for experience on the basis of 30 semester credits from an accredited college for one year of satisfactory full-time experience. However, all candidates must have a four-year high school diploma, or its educational equivalent.

Preferred Skills

• Extensive knowledge of HUD regulations for the Section 8 Project Based Voucher (PBV) 24 CFR 983 and the Rental Assistance Demonstration (RAD) Programs
• Advanced computer skills using Siebel, Microsoft Excel, and Word
• Excellent detail orientation and follow-up skills
• Ability to interface with all levels of staff
• Excellent written and communication skills

Additional requirements

Due to the existence of a civil service list, candidates must have permanent civil service status in the title of Housing Assistant to be considered. This position is open to qualified persons with a disability who are eligible for the 55-a Program. For NYCHA employees: this position is open on a direct transfer (lateral) basis only; it is not open as a promotional opportunity. NYCHA employees applying for transfer opportunity must have served a period of one year at current location and in current title and level (if applicable).

Pay

$45,435.00 – $73,638.00