Housing and Community Support Specialist

About the role

Position: Housing & Community Support Specialist. Department: Behavioral Health/Population Health Research - Elders Living at Home Program (ELAHP). The specialist provides high-quality case management services to support high-risk patients with behavioral health diagnoses experiencing long-term homelessness.

Responsibilities

• Engage patients and build trust
• Develop individualized care plans to help maintain stable housing
• Advocate for patients
• Coordinate with housing providers
• Connect patients to social and health resources
• Work collaboratively with interdisciplinary teams
• Monitor patient progress
• Address barriers to housing and community integration
• Conduct outreach and education
• Perform service planning and documentation
• Liaise with landlords and service providers to ensure successful housing placement and stability
• Demonstrate cultural responsiveness, excellent communication, and strong organizational skills

Requirements

• Bachelor’s degree in behavioral health or related field, or equivalent experience/lived experience
• Minimum 2 years in healthcare, public health, or social services, with preference for experience with homelessness and behavioral health
• Knowledge of housing systems, community resources, and social determinants of health
• Strong interpersonal, problem-solving, and organizational skills
• Fluency in English; proficiency in Haitian Creole or Spanish is a plus
• Proficiency in Microsoft Office and data tracking

Skills

• Patient-centered approach
• Cultural competence
• Advocacy
• Teamwork
• Adaptability
• Reliability
• Effective communication