Housekeeping Team Leader-SMR (2026)

Position Summary

No housekeeping experience necessary. Thorough training provided for all duties outlined below. A successful applicant: The Housekeeping Team Leader supports the mission of YMCA of the Rockies by directly leading and working alongside seasonal housekeeping staff to ensure clean, safe, and welcoming accommodations for all guests.

About the Role

The Housekeeping Team Leader supports the mission of YMCA of the Rockies by directly leading and working alongside seasonal housekeeping staff to ensure clean, safe, and welcoming accommodations for all guests. This working supervisor role bridges the gap between the housekeeping leadership team and frontline staff — balancing cleaning responsibilities with leadership, coaching, and daily team oversight.

Responsibilities

• Lead daily pre-shift team huddles to communicate priorities, expectations, and motivational messages.
• Serve as the acting Daily Operations Manager when the Manager is off-site (days off, vacation, or sick leave).
• Oversee daily operations across multiple work areas, including cabins, lodges, and public areas.
• Support and guide Team Leaders, helping them manage productivity, quality, and staff morale during shifts.
• Adjust daily cleaning assignments and staffing as needed in response to callouts, workload changes, or priority shifts.
• Perform quality control inspections and provide in-the-moment feedback or retraining to maintain standards.
• Respond to guest service concerns or operational issues professionally and escalate as needed.
• Assist with shift-level decision-making, problem-solving, and team communication in the absence of senior leadership.

Requirements

• Must be highly motivated, energetic, and effective in leading and developing others.
• Excellent interpersonal, communication, and coaching skills.
• Possess strong organizational skills with attention to detail and accuracy.
• Able to multitask and adapt to changing priorities in a fast-paced environment.
• Able to lift and carry up to 50 lbs. and work on your feet for extended periods.
• Comfortable driving YMCA vehicles and transporting staff; must have a valid USA driver’s license and acceptable driving record.
• Willingness to work in varying weather conditions and at an elevation of 9,000 feet.
• Ability to work effectively in a multicultural and multilingual environment.
• Must meet acceptable background check standards.

Qualifications

• Must meet acceptable criminal background check standards.

Benefits

Health, dental, and life insurance
Generous PTO/Vacation
Participation in YMCA Retirement Fund (an additional 12% contribution by YMCA after 2 years employment)
Employer owned rental housing may be available nearby - Contact Human Resources for more information
YMCA of the Rockies membership
Discounted childcare, summer day camp, and summer overnight camp
Discounted nights at YMCA of the Rockies lodges for friends & family
Ski and golf passes to nearby resorts & courses
Free or discounted gear rentals for outdoor adventures

Pay

TBD

Schedule

TBD