Housekeeping Supervisor (Renaissance Reno Downtown Hotel & Spa)

Job Summary

Renaissance Reno Downtown Hotel & Spa (Schulte Hospitality Group) is seeking a dynamic, service-oriented Housekeeping Supervisor to join their team. SHG is committed to hospitality, respect, authenticity, and continuous improvement.

What's In It For You?

• Part of a team committed to an inclusive, employee-focused workplace invested in your development
• A rewarding, fun, and flexible work environment
• Exciting perks including free telemedicine and virtual mental health care access, multiple health insurance and life insurance options, a robust benefit package including a 401(k) plan with company match, paid parental leave, paid time off, holiday pay, pet insurance, and an Employee Assistance Program
• A diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries, including reputable brands like Marriott, Hilton, IHG, and Hyatt as well as many unique, independent, boutique, and lifestyle properties and restaurants

Job Duties And Responsibilities

• Inspects all assigned suites and public areas to ensure cleanliness and repair
• Ensures associates have proper supplies, equipment, and uniforms including nametags, gloves, and goggles
• Trains associates on safety standards and enforces them consistently
• Identifies unsafe behaviors and re-trains associates appropriately
• Completes accident investigations and takes steps to prevent future incidents
• Makes beds, vacuums, and cleans assigned rooms
• Verifies and updates room statuses throughout shifts
• Randomly selects rooms to ensure cleanliness
• Performs opening and closing shift duties
• Notifies GM and/or Chief Engineer of necessary maintenance repairs
• Maintains cleanliness of hotel including parking lot and exterior entrances
• Acts as Manager on Duty when required
• Available to work nights, weekends, and holidays as needed
• Performs other duties as assigned to meet business objectives

Education And Experience

• Minimum of two (2) years in a leadership Housekeeping position
• Minimum of High School education, post-high school education preferred

Knowledge, Skills And Abilities

• Basic computer skills
• Effective verbal and written communication skills
• Ability to exceed guest and team member expectations
• Excellent time management skills

Hiring Process

• Phone interview
• Manager(s) interview
• Drug screen
• Background check
• Reference checks
• Potential employment assessment

Compensation And Benefits

Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process.

About Schulte Hospitality Group

Schulte Hospitality Group is an Equal Opportunity Employer.