Housekeeping Supervisor

About the role

The Hyatt Regency Coralville Hotel & Conference Center is seeking an energetic, service-focused Housekeeping Supervisor to lead the housekeeping team in delivering clean, comfortable, and welcoming accommodations for every guest.

Responsibilities

• Lead, coach, and support Room Attendants, Housepersons, and Public Area Attendants
• Inspect guest rooms and public areas to ensure Hyatt brand standards are met
• Coordinate daily assignments and staffing priorities
• Train, mentor, and develop housekeeping associates
• Assist with performance coaching and documentation
• Respond promptly to guest requests and service recovery opportunities
• Assist with inventory, supplies, and department administration
• Collaborate with other hotel departments to ensure an exceptional guest experience

Requirements

• Strong attention to detail
• Organizational and leadership skills
• Ability to work independently and manage time effectively
• Dependable and a strong work ethic
• A positive attitude and team-oriented mindset
• Ability to stand, walk, bend, lift, push, pull, and move throughout the shift
• Ability to lift up to 50 pounds
• Bilingual preferred

Qualifications

• Previous housekeeping, cleaning, or hospitality experience is required

Skills

• Service-driven
• Fast-paced environment
• Leadership
• Teamwork

Benefits

• Competitive pay and flexible scheduling
• Matching 401(k) and profit-sharing
• Health benefits available after 30 days for full-time associates
• Free and discounted meals & Starbucks
• Free Marcus Theatre movie tickets
• Hotel discounts at Hyatt and Marcus Hotels & Resorts properties
• Free parking
• Team culture focused on People Pleasing People

Pay

$18.00/hour, with opportunities for growth based on experience

Schedule

Full-time, non-exempt (overtime eligible)

Primary 1st shift, but possibly covering some 2nd shift hours, and including some weekends and holidays as occupancy dictates