Housekeeping Supervisor

Job Requirements

• Provide basic housekeeping duties including changing the sheets, changing and arranging the towels, restocking toilet supplies, vacuuming, dusting, cleaning, and rearranging the room after guests check out.
• Deliver linens to the laundry department.
• Inspect rooms and public spaces daily to ensure all rooms are cared for according to brand and IHM standards.
• Train new housekeeping staff to ensure they know all components/features of our guest service guarantee and are trained to meet service standards.
• Ongoing involvement in preventative maintenance programs.
• Check stocking levels of all consumables and replace on housekeeping cart when needed.
• Notify supervisors of any damages, deficits, and/or disturbances.
• Communicate with maintenance team regarding any maintenance requests reported by housekeeping team members.
• Communicate with front desk team regarding rooms that are ready for new arrivals to check-in.

Job Qualifications

• Highly motivated team player with strong initiative and desire for achievement.
• Able to handle problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary.
• Effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary.
• Readily available and approachable for all guests while providing excellent guest service.

Physical Demands

• Regularly required to stand, sit or walk for an extended period of time.
• Regularly required to lift and/or move up to 10 pounds and frequently lift and/or move up to 25 pounds.

Training

Island Hospitality is committed to employee development and displays that commitment with a formalized training and development program providing a clear path for any employee with a desire and aptitude to thrive in the hospitality business. As team members join Island Hospitality from other organizations they too can build on that prior experience and find further growth opportunities within our company by utilizing the tools and resources offered.

Team Member Wellness Program

• Rewarding Benefits Package
• Healthcare including Medical, Dental, and Vision Insurance
• HSA & FSA plans available!
• Dependent care FSA
• Identity Theft Protection Insurance
• Commuter benefits including transit & parking
• Pet Insurance
• PTO and Payroll Incentives for Annual Wellness Exams
• Employee Assistance Program
• Wellness Subscriptions including access to gyms, financial planning, counseling, and legal services

Career Growth

• Paid Sick and Vacation Time
• Family Leave
• 401(k) Retirement plan - IHM Matches 100% up to 3% of your salary and an extra 50% on the next 2% of your salary. 401(k) is fully vested upon the first contribution
• Rewarding Hard Work Incentive based bonus program
• Free room nights at our hotels and employee discounts within your hotel brand
• Discounts for friends and family within your hotel brand
• Team Member recognition and bonus
• Discounted tickets to theme parks, musicals, movies, and more through Tickets at Work
• Career Growth through our in-house training program with a path personalized to your desired goals
• Referral bonus program to ANY of our locations

Equal Opportunity Employer

Island Hospitality uses E-Verify to confirm work authorization in all municipalities where it is required by law.