Housekeeping Supervisor

About The Role

We're looking for a motivated, service-oriented Housekeeping Supervisor to help lead our Housekeeping team and ensure every guest enjoys a clean, comfortable, and memorable stay. In this role, you'll supervise daily housekeeping operations, inspect guest rooms and public areas, coach and support colleagues, resolve guest concerns, and help maintain Hyatt's high standards of cleanliness and service excellence. This is an excellent opportunity for someone who enjoys developing others, leading by example, and creating exceptional guest experiences.

Responsibilities

• Supervise the daily activities of the Housekeeping team
• Inspect guest rooms and public areas to ensure Hyatt quality standards are consistently met
• Coach, mentor, and support housekeeping colleagues while promoting a positive team culture
• Assist with interviewing, training, and performance coaching
• Respond to guest requests and resolve concerns in a professional and timely manner
• Complete daily administrative responsibilities and departmental documentation
• Collaborate with other hotel departments to ensure a seamless guest experience
• Maintain a safe, organized, and efficient work environment

Qualifications

• Minimum of one year of hotel experience required
• Previous supervisory or leadership experience preferred
• Excellent communication and interpersonal skills
• Strong organizational, problem-solving, and time management abilities
• Basic computer proficiency
• A positive attitude and genuine passion for hospitality and guest service

Benefits

• Complimentary room nights at Hyatt hotels
• Discounted and Friends & Family room rates worldwide
• Medical, dental, vision, and prescription coverage
• 401(k) with company match
• Paid vacation, sick time, personal day, and new child leave
• Paid family bonding leave and adoption assistance
• Complimentary colleague meals during your shift
• Discounts through Hyatt Perks, including Verizon, Headspace, and many other retailers
• Ongoing training, development, and career advancement opportunities throughout Hyatt