Housekeeping Supervisor

About the role

The Housekeeping Supervisor is responsible for leading and coordinating housekeeping and environmental services operations to ensure a clean, safe, and welcoming environment for residents, patients, visitors, and staff. This role supervises daily department activities, schedules and directs team members, monitors quality standards, manages supplies and budgets, and supports regulatory compliance and safety initiatives.

Responsibilities

• Recruit, hire, train, coach, and evaluate departmental staff
• Utilizes Worx-Hub system for environmental services work orders, scheduling, and other information
• Plan, schedule and supervise environmental services activities at the facility
• Develop and maintain an environmental services procedure manual and policies
• Establish a work-log or checklist for daily, weekly, bi-weekly, or monthly environmental services tasks
• Prepare monthly schedule and staff per budget, on-call 24 hours for staffing needs
• Code Environmental Services invoices ensure compliance within budgetary guidelines
• Order supplies and equipment within budgetary constraints
• Assist in identifying/selecting supply vendors
• Identify and correct potential safety hazards
• Train/counsel staff, as appropriate, regarding cleaning/laundry techniques, safety, facility, and departmental procedures
• Monitor and assist with laundry in absence of the Shift Supervisor
• Assist with QA rounds for Environmental Services on a weekly basis
• Oversee employee time sheets/schedules, ensuring completion of appropriate paperwork
• Review of time records for departmental staff
• Use proper chemicals, tools, and equipment to clean assigned areas
• Make rounds weekly to ensure janitor closets are in good condition
• Report repair needs to appropriate staff
• Work with other staff on major projects
• Maintain floors, as required
• Move furniture as requested
• Assist Laundry and Floor Techs as needed
• Models a service attitude towards others, takes ownership in solving problems and takes the initiative to make things better
• Ensure resident/patient, visitor, and co-worker safety by remaining aware of and reporting any new or existing safety hazards
• Maintain good attendance record
• Assist other Departments as needed
• Housekeeping duties as needed, due to call-ins, vacations, etc.
• Coordinate with other departments, as needed for set-up of activities and special events
• Other duties as assigned

Qualifications

High school graduation or GED required. Ability to read, write and effectively communicate in English. Ability to perform Essential Duties

Skills

• Prior experience in institutional housekeeping/maintenance (minimum of three years in a healthcare or hospitality/resort setting required)
• Demonstrated supervisory experience (minimum of two years preferred)
• Computer skills required with ability to perform in PowerPoint, Excel, Word
• Demonstrated ability to operate a computerized housekeeping management system (preferred)
• Genuine caring for and interest in the care of mature adults, people with disabilities and hospice patients
• Ability to perform work tasks within the Physical Demand Requirements
• Ability to comply with the Resident Bill of Rights and Employee Responsibilities
• Ability to comply with organizational and departmental safety policies and procedures

Pay

Yearly Salary: $47,840 - $51,480