Housekeeping Manager - Glenview Health and Rehab

Job Responsibilities

• Lead, supervise, coach, and develop housekeeping staff to ensure operational excellence and service quality.
• Mentor employees by creating a shared understanding of performance expectations, operational goals, and service standards.
• Conduct training on cleaning procedures, infection prevention, PPE usage, safety protocols, and equipment operation.
• Reward and recognize employees for outstanding performance and contributions.
• Manage staffing, scheduling, labor allocation, and daily workflow to meet operational requirements.
• Support recruitment, onboarding, performance management, and employee engagement initiatives.
• Foster a culture focused on resident satisfaction, teamwork, accountability, and continuous improvement.

Housekeeping Operations

• Oversee daily cleaning and disinfection of resident rooms, bathrooms, common areas, hallways, offices, and public spaces.
• Ensure resident rooms are maintained according to facility standards, including bed making, linen changes, dusting, floor care, and bathroom sanitation.
• Ensure proper cleaning and disinfection of high-touch surfaces, including handrails, elevator buttons, light switches, door handles, and other frequently touched areas.
• Direct routine and periodic deep-cleaning activities, including floor care, carpet cleaning, wall washing, window cleaning, and specialized sanitation projects.
• Conduct regular inspections to ensure housekeeping standards are consistently achieved.
• Monitor cleaning supply inventories, chemical management systems, and housekeeping equipment to ensure operational readiness.
• Organize and maintain housekeeping storage areas and supply rooms.

Infection Prevention, Safety & Compliance

• Ensure compliance with all infection prevention, safety, OSHA, Joint Commission, client, state, and federal regulatory standards.
• Monitor adherence to cleaning and disinfection protocols designed to support resident health and safety.
• Enforce proper use of Personal Protective Equipment (PPE) and safe work practices.
• Conduct regular quality assurance audits and implement corrective actions as needed.
• Maintain required documentation, inspection records, and compliance reports.
• Promote a safe work environment and promptly address safety concerns or incidents.

Resident & Client Support

• Promote a welcoming and respectful environment for residents, families, and guests.
• Respond promptly and professionally to resident concerns, service requests, and facility needs.
• Determine client and operational needs and ensure appropriate Aramark resources are engaged to support successful outcomes.
• Collaborate with facility leadership and other departments to enhance resident satisfaction and community appearance.
• Maintain professional standards of appearance, conduct, and communication.

About Aramark

Aramark is committed to serving millions of guests every day through food and facilities in 15 countries around the world. We strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth.