Housekeeping Manager
About the role
The Hiltons on Canyon, located in the heart of Boulder, offers a unique urban retreat experience. This property features the attention to detail of inspired properties, along with perks such as Sage Hotel & Restaurant discounts, medical and vision insurance, and free RTD Ecopass.
Responsibilities
- Direct, interview, hire, counsel, plan work schedules, assign work duties of Housekeeping associates.
- Counsel, delegate room assignments, and duties during pre-shift meetings.
- Monitor housekeeping staff and their productivity, recommend promotions or changes in status, and handle employee complaints and grievances.
- Determine materials, supplies, and tools needed, stock merchandise, and implement emergency training and procedures.
- Supervise and inspect guest rooms, public areas, and back of house, ensuring compliance with safety standards and achieving guest satisfaction.
- Issue assignments, supplies, and goods to staff, log items into Lost and Found, and respond to guest requests and concerns.
- Implement emergency training and procedures to protect guests, staff, and company assets.
Requirements
One to two years of post-high school education and one to two years of employment in a related position with this company or other organizations are required. Essential physical demands include prolonged strenuous physical activity in an indoor climate-controlled environment, excessive heat and humidity in the laundry area, continuous standing, and climbing stairs approximately 40 steps per week.
Qualifications
- Self-starting personality with an even disposition.
- Ability to meet standards of appearance.
- Effective communication with guests.
Skills
- Excellent leadership, communication, and team building skills.
- Attention to detail and ability to meet guest satisfaction.
Pay
USD $60,000.00 - USD $65,000.00 /Yr.
Schedule
Shifts vary based on the needs of the hotel.