Housekeeping Manager

The Housekeeping Manager

Applications open until 08/01/2026 or until position is filled.

About the Role

Nestled within the dynamic UC Anschutz Medical Campus in Aurora, The Benson Hotel & Faculty Club is a refined gathering place designed to inspire innovation and rejuvenation. As a boutique hotel, it offers a luxurious yet approachable atmosphere where hospitality, discovery, and community thrive.

Responsibilities

• Direct, interview, hire, counsel, plan work schedules, assign work duties of Housekeeping associates.
• Lead pre-shift meetings, communicate arrivals, departures, identify VIP’s, delegate room assignments and duties.
• Aid the Executive Housekeeper in interviewing and selecting new Associates for hire.
• Maintain and monitor the housekeeping staff and their productivity and efficiency for the purpose of recommending promotions or other changes in their status.
• Handle employee complaints and grievances and discipline them up to termination when necessary.
• Determine the type of materials, supplies, and tools to be used or merchandise to be bought, stocked and sold.
• Supervise and inspect the cleaning of guest rooms, turndown service, public areas and back of the house; ensure compliance with accident/loss prevention programs, SOPs and health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction.
• Implement emergency training and procedures to ensure appropriate protection of the hotel's guests, staff and company assets.
• Issue assignments to staff, review special requests and areas of concentration to ensure a smooth flow of the housekeeping operation.
• Issue supplies/goods to staff at beginning of shift in order to control inventory and ensure proper supplies are available while controlling expenses.
• Respond to guest requests, concerns and problems to ensure guest satisfaction. Log items into the Lost and Found and answer inquiries to maintain controls and ensure guest satisfaction.
• Implement emergency training and procedures to ensure appropriate protection of the hotel, guest, staff and company assets.

Requirements

• One to two years of post-high school education.
• Experience required by position is from one to two years of employment in a related position with this company or other organization(s).

Qualifications

• Self-starting personality with an even disposition.
• Ability to meet standards of appearance.
• Ability to communicate well with guests.

Skills

• Excellent leadership, communication and team building skills with associates, peers and across departments.

Benefits

• Sage Hotels and Restaurant Discounts Worldwide
• Free On-Site Parking
• Competitive Benefits Package
• Health savings and flexible spending accounts
• Basic Life and AD&D insurance
• Company-paid short-term disability
• Paid time off for vacation, and holidays
• Eligible to participate in the Company’s 401(k) program with employer matching
• Employee assistance program
• Tuition Reimbursement
• Eligible to participate in the Employee Referral Bonus Program

Pay

USD $63,000.00 - USD $66,000.00 /Yr.

Schedule

Inside 95% of shift. Prolonged strenuous physical activity in indoor climate-controlled environment. Excessive heat and humidity in laundry. No driving required.