Housekeeping | Lobby Attendant

About the role

To service and maintain the cleanliness of all public areas including public and associate restrooms, lobby floors, banquet space, and executive offices in accordance with Omni Standards.

Responsibilities

• Ensure that the hotel lobbies are serviced throughout the day
• Service all public restrooms in lobby, convention, and pool areas
• Service the executive offices
• Service both men's and ladies associate locker rooms
• Service lobby and lower lobby pre-function space
• Ensure cleanliness of lobby, convention, outdoor, and all other public areas focusing on keeping areas neat and clean at all times
• Ensure main guest entrance is neat, clean, and presentable at all times
• Ensure all floral arrangements and plants are neat with no debris in the planters
• Ensure all ash urns and trash bins throughout property are empty, neat and clean at all times
• Ensure water fountain and atm areas are maintained neat and clean at all times
• Service guest and associate elevators and escalators
• Ensure that hotel, guest, and associates are maintained in a safe and secure environment
• Complete any special projects that might be assigned by the housekeeping leaders
• Report any maintenance issues or any concerns
• Offer assistance and information to our guests

Qualifications

• Able to maintain a 4-diamond level of service
• Able to work with Management on special projects
• Able to work in a fast-paced environment
• Must be able to communicate effectively (must be able to answer basic questions about services and amenities, give directions to guests)
• Maintain a professional business appearance, attitude, and performance
• Must be able to work a variety of shifts, including weekends and holidays

Physical requirements

• Move, bend, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance
• Stand or walk for an extended period or for an entire work shift
• Requires repetitive motion of arms and hands

Tools & Equipment

• Telephone
• Push to talk radio
• Cart
• Vacuum
• Mop and broom
• Duster
• Chemicals