Lobby Attendant - Housekeeping

About the Role

Omni Scottsdale Resort & Spa at Montelucia, inspired by the rich heritage of Morocco and Southern Spain, is seeking a Public Area Attendant to service and maintain the cleanliness of all public areas, including restrooms, lobby floors, meeting spaces, and executive offices, in accordance with Omni Standards.

Responsibilities

• Ensure the hotel lobby and public areas are serviced throughout the day.
• Service all public restrooms in lobby, meeting spaces, restaurant, and pool areas.
• Maintain cleanliness of executive offices and both men’s and ladies associate locker rooms.
• Keep public area stairways and main guest entrance neat, clean, and presentable at all times.
• Ensure all ash urns throughout the property are always neat and clean.
• Service guest and associate elevators.
• Maintain the highest levels of cleanliness throughout the hotel property.
• Complete daily and weekly cleaning projects as assigned.
• Anticipate, listen, assist, and follow through with all guests’ requests in a timely manner.
• Communicate any needs or concerns within the hotel to the appropriate departments.
• Report any maintenance issues or concerns.
• Follow all Loss Prevention procedures regarding guest property, safety, and security.
• Report any concerns to department managers or loss prevention in a timely manner.
• Attend all designated staff and training meetings.

Requirements

• Ability to maintain the highest level of cleanliness and service standards.
• Strong attention to detail with a sense of urgency as requested.
• Must be able to lift a minimum of 50 pounds without assistance.
• Must be able to push or pull a minimum of 75 pounds without assistance.
• Must be able to stand/walk for the entire shift.
• Must be able to communicate via radio and phone as needed.
• Must be able to work a flexible schedule including AM and PM shifts, holidays, and weekends.

Qualifications

• Previous hotel experience is a plus but not required.