Housekeeping Lobby Attendant

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.

At The Mission Inn Hotel & Spa, a legendary AAA Four-Diamond, National Historic Landmark in Riverside, California, we deliver exceptional service within a setting rich in history and architectural beauty. The property features 238 guest rooms and over 160,000 sq ft of meeting and event space, offering a unique and dynamic environment for hospitality professionals. Our team operates in a community-driven, purposeful culture where collaboration and guest experiences are prioritized.

About the role

The cleanliness of a hotel is one of the main reasons guests return and recommend our property. As a Lobby Attendant, you will play a key role in maintaining the public spaces and assisting room attendants to ensure a memorable guest experience. This position is central to our operations, helping transform a guest’s stay from ordinary to outstanding.

Responsibilities

• Engage with guests to ensure their stay is going well.
• Work as a team to maintain resort/hotel cleanliness.
• Walk all assigned floors at the beginning and end of shift to collect bags, trash, and soiled linen.
• Pick up clean linen and refill the par stock of linen on each floor pantry.
• Ensure cleanliness of all public areas, including bathrooms, lounge areas, and hallways.
• Assist room attendants with heavy lifting during deep cleaning of rooms.
• Clean all public areas following department standard operating procedures.
• Remove soiled linen and trash from service areas and transport to appropriate locations.
• Respond in a friendly, helpful manner to guests and team members.

Requirements

• Housekeeping experience desirable.
• Neat, pleasant personality with strong time management skills.
• Ability to work on feet for extended periods.
• Effective communication skills.
• Physical ability to move, traverse, and position self to reach corners, floors, and high places.
• Ability to operate equipment such as vacuums, mops, brooms, and spray bottles.
• Capability to maneuver carts weighing up to 100 lbs in tight spaces.
• Lift, carry, and position loads of at least 25 lbs.

Pay

$17.75 per hour.