Housekeeping Lead Supervisor (Housekeeping Assistant Manager)
Sundance Mountain Resort · Provo, UT · 1 mo ago
ManagementFull-time
We need to output HTML fragment with headings for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title as heading. Must not include Job ID etc. Must preserve all substantive info, remove boilerplate. Must not create sections with filler like "commensurate with experience". Pay: posting says "Rate of Pay: DOE" (Depends on Experience). That's not specific; we should not create Pay section because it's not specific (DOE). Schedule: says "Shift: Full-Time, Year-Round Position MUST BE AVAILABLE WEEKENDS & HOLIDAYS". That's schedule info; we can include Schedule section with that content. Benefits: there is a Benefits paragraph: "Benefits package that includes: subsidized medical, dental, vision, 401k & paid time off policy. Employee discounts on dining and resort amenities". Also "Season Pass Disclaimer" maybe not needed. So Benefits section with that content.
Qualifications: there is a Qualifications section with details: high school diploma or GED, etc. Also mention driver's license, lifting requirements, age 21+, work environment. So include Qualifications.
Responsibilities: there is a Summary and Key Responsibilities list. We'll combine into Responsibilities section with
for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title as heading. Must not include Job ID etc. Must preserve all substantive info, remove boilerplate. Must not create sections with filler like "commensurate with experience". Pay: posting says "Rate of Pay: DOE" (Depends on Experience). That's not specific; we should not create Pay section because it's not specific (DOE). Schedule: says "Shift: Full-Time, Year-Round Position MUST BE AVAILABLE WEEKENDS & HOLIDAYS". That's schedule info; we can include Schedule section with that content. Benefits: there is a Benefits paragraph: "Benefits package that includes: subsidized medical, dental, vision, 401k & paid time off policy. Employee discounts on dining and resort amenities". Also "Season Pass Disclaimer" maybe not needed. So Benefits section with that content.
Qualifications: there is a Qualifications section with details: high school diploma or GED, etc. Also mention driver's license, lifting requirements, age 21+, work environment. So include Qualifications.
Responsibilities: there is a Summary and Key Responsibilities list. We'll combine into Responsibilities section with - items. Need to preserve all substantive info. Must not duplicate lines. There's some repeated sentences (e.g., training supervisors appears twice). We should deduplicate? The instruction: "Preserve ALL substantive information; do NOT invent or summarize away detail." It doesn't explicitly say to deduplicate, but we should not repeat duplicated lines. It says "Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions." So we should remove duplicated lines. So we need to identify duplicate sentences and keep only one occurrence.
Let's extract responsibilities from the text:
Summary: "Ensures services needed to maintain cottages, mountain homes, walkways, housekeeping closets and public areas are executed according to resort standards."
Key Responsibilities (list, but many are run-on sentences without punctuation). Let's break them:
- Supervise all employees in assigned sections.
- Responsible for Homeowner checks.
- Train new supervisors and existing supervisors in upholding Sundance's commitment to excellence in cleanliness, guest experience and productivity.
- Preform homeowner inspections before arrival of all homeowners.
- Preform random quality inspections on vacant rooms and stayovers.
- Inspect all checkouts in assigned sections.
- Ensure all closets and storage areas are clean and stocked.
- Ensure cleanliness of rooms/areas in assigned sections as well as all amenities are stocked; ie: clean robes, slippers, folder, and magazines, guest supplies.
- Inspect housepersons' work in assigned areas; ensuring cleanliness is maintained and garbage and linen are picked up every two hours.
- Safely transport housekeepers to designated areas in a timely manner.
- Ensure units are cleaned to the Sundance standard in the proper amount of time.
- Train housekeepers on efficiencies used to meet cleanliness standards.
- Report missing / broken items in the units.
- Replace dishes in the units.
- Ensure housekeepers take all cleaning tools needed for the day.
- Ensure housekeepers follow our recycling program.
- Train, document, and follow up on standards of the week.
- Change status of cleaned rooms via phone and computer.
- Communicate problems and requests in need of attention to other departments in a timely manner.
- Delegate work evenly to room attendants and horseperson's in assigned section.
- Assist in keeping housekeeping office clean and organized.
- Ensure cleanliness and maintenance of Sundance vehicles.
- Ensure all checkout rooms are cleaned by 4:00 PM, and then call the Housekeeping Manager for more assignments.
- Ensure each employee is wearing a neat and complete uniform including nametag in compliance with Sundance and Housekeeping appearance policies.
- Make sure all keys and radios checked out have been returned to safety.
- Train new supervisors and existing supervisors in upholding Sundance's commitment to excellence in cleanliness, guest experience and productivity. (duplicate)
- Assess housekeeping inventory daily, order products when necessary.
- Conduct written inventory once monthly.
- Conduct employee reviews once per quarter.
- Maintain the stock of housekeeping equipment and make orders when necessary.
- Track spending in housekeeping checkbook.
- Communicate with other departments as needed to elevate guest experience or problem solve.
- Conduct new employee interviews and process new hire paperwork.
- Supervisory Responsibilities: Directly supervises around 40-80 employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
We need to remove duplicate lines: "Train new supervisors and existing supervisors in upholding Sundance's commitment to excellence in cleanliness, guest experience and productivity." appears twice. Keep one.
Also "Supervisory Responsibilities:" maybe part of responsibilities; we can keep as a bullet or separate paragraph? It's a paragraph describing supervisory responsibilities. We'll keep as a bullet or maybe as a paragraph. Since we need
- for any list of duties/requirements/benefits. So we can put each duty as
- . For the supervisory responsibilities paragraph, we can break into bullet points: interviewing, hiring, training employees; planning, assigning, directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Also mention directly supervises around 40-80 employees and carries out supervisory responsibilities per policies.
We'll include that as bullet points.
Now Qualifications section: content:
"To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.High school diploma or general education degree (GED); or one to three years' related experience and/or training; or equivalent combination of education and experience.Must possess a valid U.S. Drivers' License in good standing in accordance to Sundance's Insurance Company guidelines. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds.Must be 21 years of age or older. Work Environment: While performing the duties of this job, the employee is regularly exposed to toxic or caustic chemicals. The noise level in the work environment is usually moderate."
We need to format as
- for list? It's not a list but we can still use
for prose. The rule: Use
- for any list of duties/requirements/benefits, and
for prose. Qualifications is a list of requirements; we could make each requirement as
- . But we also have prose sentences. Safer: Use
for prose and
- for list items. We'll break qualifications into bullet list items: each requirement as
- . The first sentence about performing duties is prose; we could keep as
. Then list items: education/experience, driver's license, lifting requirements, age requirement, work environment.
We'll do:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- High school diploma or general education degree (GED); or one to three years' related experience and/or training; or equivalent combination of education and experience.
- Must possess a valid U.S. Drivers' License in good standing in accordance to Sundance's Insurance Company guidelines.
- The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds.
- Must be 21 years of age or older.
- Work Environment: While performing the duties of this job, the employee is regularly exposed to toxic or caustic chemicals. The noise level in the work environment is usually moderate.
Now Benefits section: we have "Benefits package that includes: subsidized medical, dental, vision, 401k & paid time off policy. Employee discounts on dining and resort amenities". Also "Season Pass Disclaimer" maybe not needed. We'll make a with that content.
Schedule section: "Shift: Full-Time, Year-Round Position MUST BE AVAILABLE WEEKENDS & HOLIDAYS". We'll make a
.
Pay section: we should not include because it's DOE (not specific). So omit.
About the role: maybe we can use the Summary as About the role. The summary: "Ensures services needed to maintain cottages, mountain homes, walkways, housekeeping closets and public areas are executed according to resort standards." That's about the role. We'll make
About the role
with .
Now Responsibilities section: we need to list all duties as
- . Ensure we don't miss any.
Let's compile final list of responsibilities (unique):
1. Ensures services needed to maintain cottages, mountain homes, walkways, housekeeping closets and public areas are executed according to resort standards. (maybe this is summary; but we already have About the role; we could still include as responsibility? Might duplicate. Better to keep summary as About the role and not repeat in responsibilities. So we exclude that line from responsibilities.
2. Supervise all employees in assigned sections.
3. Responsible for Homeowner checks.
4. Train new supervisors and existing supervisors in upholding Sundance's commitment to excellence in cleanliness, guest experience and productivity.
5. Perform homeowner inspections before arrival of all homeowners. (Note: original says "Preform" but we keep as is)
6. Perform random quality inspections on vacant rooms and stayovers.
7. Inspect all checkouts in assigned sections.
8. Ensure all closets and storage areas are clean and stocked.
9. Ensure cleanliness of rooms/areas in assigned sections as well as all amenities are stocked; ie: clean robes, slippers, folder, and magazines, guest supplies.
10. Inspect housepersons' work in assigned areas; ensuring cleanliness is maintained and garbage and linen are picked up every two hours.
11. Safely transport housekeepers to designated areas in a timely manner.
12. Ensure units are cleaned to the Sundance standard in the proper amount of time.
13. Train housekeepers on efficiencies used to meet cleanliness standards.
14. Report missing / broken items in the units.
15. Replace dishes in the units.
16. Ensure housekeepers take all cleaning tools needed for the day.
17. Ensure housekeepers follow our recycling program.
18. Train, document, and follow up on standards of the week.
19. Change status of cleaned rooms via phone and computer.
20. Communicate problems and requests in need of attention to other departments in a timely manner.
21. Delegate work evenly to room attendants and horseperson's in assigned section.
22. Assist in keeping housekeeping office clean and organized.
23. Ensure cleanliness and maintenance of Sundance vehicles.
24. Ensure all checkout rooms are cleaned by 4:00 PM, and then call the Housekeeping Manager for more assignments.
25. Ensure each employee is wearing a neat and complete uniform including nametag in compliance with Sundance and Housekeeping appearance policies.
26. Make sure all keys and radios checked out have been returned to safety.
27. Assess housekeeping inventory daily, order products when necessary.
28. Conduct written inventory once monthly.
29. Conduct employee reviews once per quarter.
30. Maintain the stock of housekeeping equipment and make orders when necessary.
31. Track spending in housekeeping checkbook.
32. Communicate with other departments
- for any list of duties/requirements/benefits. So we can put each duty as
- . For the supervisory responsibilities paragraph, we can break into bullet points: interviewing, hiring, training employees; planning, assigning, directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Also mention directly supervises around 40-80 employees and carries out supervisory responsibilities per policies.
We'll include that as bullet points.
Now Qualifications section: content:
"To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.High school diploma or general education degree (GED); or one to three years' related experience and/or training; or equivalent combination of education and experience.Must possess a valid U.S. Drivers' License in good standing in accordance to Sundance's Insurance Company guidelines. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds.Must be 21 years of age or older. Work Environment: While performing the duties of this job, the employee is regularly exposed to toxic or caustic chemicals. The noise level in the work environment is usually moderate."
We need to format as
- for list? It's not a list but we can still use
for prose. The rule: Use
- for any list of duties/requirements/benefits, and
for prose. Qualifications is a list of requirements; we could make each requirement as
- . But we also have prose sentences. Safer: Use
for prose and
- for list items. We'll break qualifications into bullet list items: each requirement as
- . The first sentence about performing duties is prose; we could keep as
. Then list items: education/experience, driver's license, lifting requirements, age requirement, work environment. We'll do:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- High school diploma or general education degree (GED); or one to three years' related experience and/or training; or equivalent combination of education and experience.
- Must possess a valid U.S. Drivers' License in good standing in accordance to Sundance's Insurance Company guidelines.
- The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds.
- Must be 21 years of age or older.
- Work Environment: While performing the duties of this job, the employee is regularly exposed to toxic or caustic chemicals. The noise level in the work environment is usually moderate.
with that content. Schedule section: "Shift: Full-Time, Year-Round Position MUST BE AVAILABLE WEEKENDS & HOLIDAYS". We'll make a
. Pay section: we should not include because it's DOE (not specific). So omit. About the role: maybe we can use the Summary as About the role. The summary: "Ensures services needed to maintain cottages, mountain homes, walkways, housekeeping closets and public areas are executed according to resort standards." That's about the role. We'll make
About the role
with. Now Responsibilities section: we need to list all duties as
- . Ensure we don't miss any. Let's compile final list of responsibilities (unique): 1. Ensures services needed to maintain cottages, mountain homes, walkways, housekeeping closets and public areas are executed according to resort standards. (maybe this is summary; but we already have About the role; we could still include as responsibility? Might duplicate. Better to keep summary as About the role and not repeat in responsibilities. So we exclude that line from responsibilities. 2. Supervise all employees in assigned sections. 3. Responsible for Homeowner checks. 4. Train new supervisors and existing supervisors in upholding Sundance's commitment to excellence in cleanliness, guest experience and productivity. 5. Perform homeowner inspections before arrival of all homeowners. (Note: original says "Preform" but we keep as is) 6. Perform random quality inspections on vacant rooms and stayovers. 7. Inspect all checkouts in assigned sections. 8. Ensure all closets and storage areas are clean and stocked. 9. Ensure cleanliness of rooms/areas in assigned sections as well as all amenities are stocked; ie: clean robes, slippers, folder, and magazines, guest supplies. 10. Inspect housepersons' work in assigned areas; ensuring cleanliness is maintained and garbage and linen are picked up every two hours. 11. Safely transport housekeepers to designated areas in a timely manner. 12. Ensure units are cleaned to the Sundance standard in the proper amount of time. 13. Train housekeepers on efficiencies used to meet cleanliness standards. 14. Report missing / broken items in the units. 15. Replace dishes in the units. 16. Ensure housekeepers take all cleaning tools needed for the day. 17. Ensure housekeepers follow our recycling program. 18. Train, document, and follow up on standards of the week. 19. Change status of cleaned rooms via phone and computer. 20. Communicate problems and requests in need of attention to other departments in a timely manner. 21. Delegate work evenly to room attendants and horseperson's in assigned section. 22. Assist in keeping housekeeping office clean and organized. 23. Ensure cleanliness and maintenance of Sundance vehicles. 24. Ensure all checkout rooms are cleaned by 4:00 PM, and then call the Housekeeping Manager for more assignments. 25. Ensure each employee is wearing a neat and complete uniform including nametag in compliance with Sundance and Housekeeping appearance policies. 26. Make sure all keys and radios checked out have been returned to safety. 27. Assess housekeeping inventory daily, order products when necessary. 28. Conduct written inventory once monthly. 29. Conduct employee reviews once per quarter. 30. Maintain the stock of housekeeping equipment and make orders when necessary. 31. Track spending in housekeeping checkbook. 32. Communicate with other departments
- for any list of duties/requirements/benefits, and
- for list? It's not a list but we can still use